Complaints Officer

Details of the offer

Complaints Officer Bath Start Date: 18th November Commitment: Until 28th February 2025 Hourly Rate: Temporary rate based on an annual salary of £30,000£35,000 Hours: MondayThursday, 9:00 am5:20 pm; Friday, 9:00 am5:10 pm We are assisting our client in the education sector in recruiting a temporary Complaints Officer for a three-month assignment.
This roles primary purpose is to oversee the effective management of complaints, ensuring that concerns are addressed professionally, empathetically, and within a timely manner.
Key Responsibilities Respond to complaints, adhering to established procedures Direct complaints to the appropriate department Maintain accurate records, documenting all relevant details Communicate with visitors, students, and staff via telephone, email, and in person Analyse and identify trends in complaints Efficiently manage multiple complaints and tasks Required Experience Proven experience in handling complaints Background in conflict resolution Experience within the higher education sector Strong organisational skills Ability to manage sensitive situations with empathy If this role interests you, please click "Apply."
TPBN1_UKTJ


Nominal Salary: To be agreed

Source: Talent_Dynamic-Ppc

Job Function:

Requirements

Customer Service Part Time Computer Work From Home Job

Job Description Customer Service Part Time Computer Work from Home Job Work from Home Administration - Computer Online Data Entry & Short Studies/Feedback - ...


Ea Solutions - Bath and North East Somerset

Published 19 days ago

Concierge

The Gainsborough Bath Spa was originally built in the 1800s, the hotel occupies two Grade II Listed buildings with distinguished Georgian and Victorian façad...


The Gainsborough Bath Spa - Bath and North East Somerset

Published 19 days ago

Housing Support Worker

What you'll be doingAs a Housing Support Worker, you will play a key role in supporting and empowering our customers to smoothly transition onto Housing Bene...


Curo - Bath and North East Somerset

Published 19 days ago

Experienced Babysitter Wanted For Our Children

Hi, I live in Bath BA2 and need someone to take care of our 10 years old daughter with special needs.Ideally, you'd be an experienced and responsible babysit...


Care.Com - Bath and North East Somerset

Published 19 days ago

Built at: 2024-11-21T19:38:57.866Z