Job Role: Communications Manager – Building Safety Location: Worcester Hours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Communications Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector.
We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.
Position Summary The Communications Manager will oversee both reactive and proactive communications related to building safety within the Asset Management department. The role involves managing interactions with leaseholders, MPs, government departments, managing agents, local authorities, fire services, and other stakeholders. The goal is to ensure clear, concise, and timely communications, especially related to compliance with the Building Safety Act 2022 .
Key Responsibilities Managing Building Safety Communications: Organise and respond to all incoming/outgoing communication related to building safety. This includes managing a dedicated inbox and a tracker for inbound communications. Managing communications throughout remediation phase: Work across multiple stakeholders to ensure clear messaging to leaseholders and tenants before and during remediation phases on buildings subject to Building safety related projects. Proactive and Reactive Communication: Lead in communicating with stakeholders (leaseholders, government bodies) both reactively (responding to inquiries) and proactively (updating stakeholders at regular milestones). Simplifying Reports: Review technical reports and summarise any building defects for inclusion in Landlord Certificates. Strategic Discussions: Attend regular calls with clients to review communication strategies and propose improvements. Key stakeholders Internal: Key executives and departments External: Client, Leaseholders, MPs, government agencies, local authorities, fire services. Desired Skills and Experience Background in the Property sector and knowledge of fire safety legislation (desirable) Exceptional communication skills, both written and verbal Strong organisation and time management High level of accuracy and attention to detail Proficient in Microsoft Office products The Benefits Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity and Inclusion We're committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants.
Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.
Ready to apply? Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
Please note, due to our sector all roles are subject to an Enhanced DBS.
If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.