At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.
THE ROLE (12 Month Fixed-Term Contract)
Smart Pension has a market-leading communications team, and we're looking for a Communications Assistant to to help support our continued growth.
This role involves a combination of content drafting, project management, campaign work and reporting.
You'll have to work closely with colleagues to ensure that communications are created and delivered on time.
Responsibilities:
Review communication requests and make sure they're in plain English and easy to understand.
Own and manage our communications collateral library to make sure it is up-to-date and in line with legislation.
Review communication performance metrics to measure the success of campaigns using Tableau.
Share engagement insights to support the creation of new communication campaigns.
Contribute and share monthly dashboards to cover team performance.
Collaborate with subject matter experts to create consistent and compliant messaging across all of our products.
Craft, develop and deliver communications campaigns that drive revenue and assets under management.
Support our Key Client Account team to deliver personalised member engagement campaigns.
Work with our Data engineers to segment campaigns by different demographics.
Work with the Operations team and other stakeholders to prioritise requests and understand their requirements.
WHO WE ARE LOOKING FOR The skills, experience, and aptitudes we are looking for are listed below but please don't be discouraged from applying if you don't meet every single one of these criteria – having a 'can do' attitude is sometimes more important than being able to tick every box:
Strong copywriting skills.
Excellent communication skills.
Experience distilling complex concepts into something easy to understand.
Good stakeholder management skills.
Experience of project delivery (including the ability to consider/challenge the status quo while considering the overall impact of any changes).
WHO WE ARE We work in partnerships with governments and financial institutions in the UK and internationally.
Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.
At heart, we're a financial technology business.
What we do is all about innovation, and using the power of digital change to put the customer first.
Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.
You'll also find that, across our business, our colleagues love Smart's culture, and how what we do means better financial outcomes for savers.
That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.
Don't just take our word for it – you can see what our colleagues say about working at Smart on LinkedIn Life and Glassdoor.
BENEFITS At Smart, one of the eight principles we work to is "We want happy and good people in our team".
We created a list of benefits that helps us achieve this goal:
25 days' holiday per year, increasing with length of service.
£500 annual training budget to spend on your professional development Extensive private healthcare, including dental, eyecare and EAP Enhanced sick leave (three months' pay per year) Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid) Death in service insurance cover Fully-paid five-week sabbatical after five years of employment In office wellbeing, such as manicures, massages and barbers.
We also serve free lunch, breakfasts and social drinks weekly.
Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist.
They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.
Visit our careers page at to find our Recruitment Data Policy.
We think Smart is an awesome place to work.
If it sounds like somewhere you'd like to work, too, and if you're ready to play your part in our continued success in the future, then naturally we'd love to meet you.