Location:Newbury + *Hybrid
Working hours:Full Time
Salary: Excellent basic salary plus bonus and Vodafone benefits
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.
Who We Are
At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.
What you'll do
Billing, Credit Risk & Collections are focussing on delivering the best outcomes for our customers, to support the commercial agenda across Vodafone UK.
The purpose of this role is to manage internal and external relationships with the aim of driving and supporting the creation of a value enablement strategy for BCRC. The role holder will:
Develop and implement a value enablement strategy
Liaise with senior stakeholders internally and externally to ensure we are unlocking value via bad debt, fraud, trading and customer optimisation
Key role in embedding and executing strategic change across BCRC, and cross functional impacts within VFUK
Commercial accountability to deliver margin through delivery of strategic partnerships
Significant senior stakeholder interactions internally across multiple key interclocks commercially, IT, legal & regs
Effective business casing and cost management to ensure execution of strategy is value accretive
Manage a portfolio of third party relationships
Organised & structured interaction with a suite of third party service providers
Lead a strategic reset and improved performance management including a assessment for innovation to support value creation
Support strategic transformation activity, representing BCRC in key interlocks with business units
Own the relationship with senior stakeholders from relevant business units aligned to organisation workstreams, holding regular interlock meetings to support strategic transformation activity and ensure BCRC are represented effectively in wider organisation activity and decision making
Who you are
Strong commercial acumen is critical alongside the intellectual curiosity to drive new thinking
Strong financial numeracy, previous experience of business casing & cost management is critical to deliver quantifiable rationale to the decisions we have made & want to make
Exceptional relationship building skills, with the ability to work with a range of internal stakeholders and third party service providers
Ability to work as an individual contributor as well as deliver through others across the BCRC & wider VF organisation.
Attention to detail & working in a structured way.
Self-starter who thrives in a fast paced environment
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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