About the RoleCommercial Account Manager (PSDM)Location: Cardiffc.£55K DOE + £8.3K car allowance (bonus/commission/private healthcare)About Us:Securitas are at the forefront of transforming the security industry, placing our clients at the heart of everything we do.
By offering innovative solutions, expert services, and qualified personnel, we deliver smarter security solutions that enhance efficiency and profitability for our clients.
Our approach is client-centric, people-focused, and data-driven.Why Join Us?This is a unique opportunity to join a leading company in the security industry and play a pivotal role in shaping the future of protective services.
You will work with a dynamic team, have ownership of your portfolio, and contribute directly to our business growth.If you are passionate about driving business success and have the skills to deliver innovative security solutions, we'd love to hear from you.
Experience in Account Management, contract management, new business or sales, take the leap and apply now!Job OpportunityRole Overview:As the Commercial Account Manager you will drive profitable growth by developing new business and enhancing the existing portfolio.
You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions.
Success in this role will be measured by customer retention, revenue growth and meeting our customers protective services requirements from our full range of solutions.Key Responsibilities:Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.Business Growth: Identifying new business opportunities aligned with your geographic area.Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.Essential SkillsKey Competencies:Business Acumen and Commercial AwarenessRelationship Building and NetworkingStrategic Thinking and InnovationClient-Centric and Results-DrivenStrong Decision-Making SkillsExcellent Communication and Presentation SkillsSales and Negotiation FocusRequired Experience & Skills:Proven experience in managing client relationships and delivering excellent customer serviceP&L ownership, forecasting, and budgeting experienceProven commercial acumen with a strong track record of delivering solutionsStrong understanding of risk profiles and mitigation optionsDemonstrable experience of consultative salesExperience in project costings and managing marginsExcellent communication skills, with the ability to engage and influence key stakeholdersStrategic leadership skills and an innovative approach to problem-solvingDesirable:Minimum 3 years' experience in a commercial environmentKnowledge of technical security products and servicesBenefitsHealth & Wellbeing Company pension and advice and planningLife assurance schemeDiscounted gym membershipsWellness advice and support, including financial, emotional and physicalDental and Physical Health PlansLifestyle Benefits Cycle to work schemeCar lease and new car purchasing schemesDiscounts on high street brands, online shopping, holidays, days out and Arriva Bus TravelMortgage AdvisePayroll ISA'sEligibility for Costco MembershipLearning & Development Support with further education100's of eLearning coursesAccredited courses by C&G, ILM, IOSH and SIALeadership Development programs both local and globalGiving Back Payroll GivingWorking with charities such as Calderwood House, KPMB and Wooden SpoonSupporting local community initiativesSupporting people back to work with organisations such as TalkBack and Downs-Syndrome Org