Description: We are seeking a talented individual to join our team at Marsh Commercial.
This role will be based in Bristol .
This is a hybrid role that has a requirement of working at least three days a week in the office.Marsh Commercial is one of the UK's leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world's leading insurance broker.This is the perfect role for someone with a strong background in commercial insurance having worked in an Account Manager Broker or Underwriter type role and looking to join an established, market leading insurance broker.The Commercial Account Manager will be responsible for servicing their own dedicated book of clients which will involve managing renewals, invoicing, and managing the collection of client payments, producing new quotes, upselling/cross selling additional products, mid-term adjustments and generally handling any queries that come through from their dedicated client base in a quick and professional manner ensuring client satisfaction throughout.We will rely on you to:Work with Account Executives to retain renewals and generate new business, by leveraging strategy information and midterm changes.Assist with meeting sales goals by partnering with Account ExecutivesWork on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.Manage all day-to-day queries, renewals, amendments, and mid-term adjustmentsBuild and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.Perform critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients What you need to have: Commercial insurance knowledge across a broad range of products is essentialAbility to remain calm under pressure and be able to work flexibly when requiredExcellent organisational skills with the ability to manage multiple enquiries simultaneouslyFully Competent in Microsoft Office ProductsStrong literacy, numeracy, administration, and organisational skillsGood written and oral communication skills What makes you stand out:Previous Commercial Insurance experienceInsurance Systems Knowledge (Acturis)Cert CIIWhy join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor.
Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
If you have a disability that may require reasonable adjustments, please contact us at Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.