Collections Specialist

Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
This role is hybrid-working and has flexible hours.
Responsibilities: Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments.
Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date.
Vehicle Repossessions, dealing with both the third party agents and also customers Complaint handling Requirements: Automotive experience FCA or Consumer Duty guidelines experience By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited.
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