Clinical Support Worker

Job summary We are looking for individuals who have a flexible approachto working, those who are caring, kind and compassionate, and happy to work aspart of a large but inclusive team within the Ultrasound Departments of The MidYorkshire Teaching NHS Trust.Mid Yorkshire Teaching NHS Trust includes Pontefract,Pinderfields (Wakefield) and Dewsbury Hospitals, the newly opened WakefieldCommunity Diagnostic centre (CDC) and from 6 GP practises in the Community.
You will be expected to work across the threehospital sites.Clinical Support Workers (CSW) undertake a variety of roleswhich include administrative and patient care duties, working closely withsonographers in the clinical setting.
A reasonable standard of secondary education and basiccomputer skills are essential.If you are enthusiastic, caring and enjoy working in a busyclinical environment this may be the opportunity for you.Patterns of work are daytime shifts with a requirement towork between 7:30am and 6:00pm.
Services are provided 7 days per week acrossthe three hospital sites.Mid Yorkshire Teaching NHS Trust is well placed along the M1 and M62corridors with good links to Leeds and Sheffield.For details of posts or an informal visit, contact TracyWhite Ultrasound Team Leader on 01924 541592 .DUE TO THEANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TOCLOSE THE VACANCY BEFORE THE CLOSING DATE*Interview for this post will commence on 16/12/2024* Main duties of the job To work as amember of the team delivering high quality service within Ultrasound.
To carry outadministration duties in a manner that supports departmental targets andensures compliance with standard operating procedures.To undertake bothadministrative and patient care duties to enable a patient focusedservice.
About us We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.We live by our values of caring, improving, being respectfuland maintaining high standards.
We listen and learn because we aim to make MidYorkshire the best place to work and receive care.We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need.
As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups.
We have policies and procedures to ensure allapplicants are treated fairly and consistently.We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.
We have a clear vision and you could be part of this!
Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.
Job description Job responsibilities To assist the Radiologists, Sonographers, and other staff in providing a comprehensive efficient service.
The post holder will ensure that patient documentation is administered efficiently using the Radiology Information System and the eCaMIS PAS system.
In relation to patient care the post holder will ensure that every effort is made to maintain patient safety and wellbeing, adhering to moving and handling policies to ensure that patients come to no harm.
Booking in/attending patients on the Radiology information system, performing ID checks to comply with policy.
The post holder will ensure that patients are appropriately dressed for their procedure, assisting the patient in dressing and undressing as required, escort the patient in and out of the examination room and help position the patient for their examination as appropriate.
The post holder will prepare the room for the patients examination and prepare and administer to patients oral preparation, under guidance of the Sonographers.
Chaperone patients when required.
Monitor patients in the waiting areas and respond to their needs if a patient requires further assistance.
The post holder will undertake general observation of patients and report any concerns to the Sonographers or medical staff.
The post holder will adhere to control of infection policies in support of patients with known infection, paying attention to personal protection ( use of appropriate PPE).
The post holder will ensure that the environment and equipment is clean and fit for purpose to reduce the incidence of hospital acquired infection.
The post holder may be required to undergo training for aseptic non-touch technique (ANTT).
The post holder will be required to become competent in using the CARPS web logger to arrange portering tasks.
Person Specification Knowledge and Awareness Essential Awareness of own limitations.
Awareness of risks, identifying them and alerting appropriate personnel.
Able to communicate clearly and concisely.
Desirable Awareness of Health & Safety at work.
Awareness of Moving & Handling.
Understanding of patient confidentiality.
Skills and Abilities Essential Basic computer literacy and keyboard skills.
Ability to receive and communicate information verbally and in writing.
Maintain a safe working environment for self and others.
Desirable IT skills and qualifications.
Ability to work accurately under pressure.
Personal Attributes Essential Ability to act diplomatically in sensitive situations involving patients or staff.
Friendly, respectful of colleagues, approachable, clean and tidy appearance.
Good customer service/patient care skills.
Able to fulfil all physical aspects of the role including manoeuvring trolleys and beds, ability to assist frail and ill patients.
Awareness of own limitations.
A willingness to abide by the Trusts Equality and Diversity and Health and Safety Policies.
Desirable Ability to work under moderate pressure.
Adaptable to changing environment.
Qualifications Essential A reasonable standard of education to include CSE or GCSE in English Language and Maths or equivalent/experience.
Desirable NVQ Level 2/3 qualification in related subject.
IT skills qualifications.
Experience Essential Experience of good customer or patient care.
Basic Computer skills.
Desirable Previous experience in an administrative role.
Experience of working within a related area Health/Social Care Setting.
A willingness to learn NHS computer software systems.
Experience of working with confidential material.