Job summary Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCH&C's Values and Behaviour job description is to be read in conjunction with the core skills list for this particular role.
Main duties of the job To accurately and promptly carry out the instruction's of the Registered Nurse (RN)To carry out duties as specified within the Trust's Approved Core Task List for Clinical Support Worker (working within assessed competence)To welcome patients, visitors, and relatives to the clinical area, providing assistance, support and information where required.
Being aware of barriers to effective communication and respond appropriatelyTo answer the telephone, when necessary, in a polite courteous manner and respond appropriately within the remit and pass on enquiries to the Registered NurseTake all reasonable steps to ensure the safe keeping of patient's property in accordance with the Trust policyPromote a professional, welcoming and uncluttered environment, keeping all storage areas safe and clean and tidyTo ensure up to date with all mandatory (including if appropriate safeguarding and safeguarding supervision) training sessionsTo have completed the Care Certificate or relevant experience in a care setting About us Do you have a passion working with children and young people?
An exciting opportunity has arisen within Respite Services at Norfolk Community Health & Care Trust.
We are looking for a Clinical Support Worker to work at our site in Aylsham, which provides residential short breaks to children with complex health needs within a homely environment.
Find out more about working for our organisation here: Job description Job responsibilities Clinical duties to include patient hygiene - assisting patients with personal careBowel and Stoma Care - to assist the RN with basic aspects of stoma care and reporting any abnormalitiesAssisting the RN with catheter care, changing bags, recording output and reporting any abnormalitiesEnsuring patient physical comfort - reporting any signs of physical distress to the RNNutrition - Assisting patients with the preparation of food and feeding where required, having an awareness of IDDSI and raising issues with the RNClinical measurements - to assist with routine blood pressure and blood glucose monitoringNoting physiological and neurological observations following completion of Trust trainingTo provide basic tracheostomy and airway support once assessed competent under the direction of appropriate personFollowing successful completion of competency assessment may perform 12-lead ECGs under the direction of the RNTo prepare patient equipment, practice infection control, document and record patient details onto Trust electronic system and answer telephone calls Person Specification Qualifications Essential Education to GCSE level Grade 5 in English and Mathematics or equivalent Care Certificate and or equivalent Health Care experience Desirable City and Guild NVQ Level 3 in Care/Health and Social Care Experience Essential Some previous experience in a nursing/care assistant role Skills, Abilities and Knowledge Essential Good organisational skills Basic IT and computer skills Good interpersonal and communication skills Good numeracy and literacy skills Communication Essential Clear oral communication Basic computer skills Personal and People Development Essential Polite/courteous Caring personality Sensitive and tolerant Resilient Personal Attributes/Behaviours (linked to the Trust's Behaviour Framework) Essential Good interpersonal skills Responds positively to change Flexible Ability to work as part of a multi-disciplinary team Social skills Other Essential Able to make own travelling arrangements Able to work hour shift day/night patterns May be required to work in other community hospital's within our Trust in order to meet the needs of the service Desirable Be able to drive the minibus