Clinical Customer Advisor opportunitySalary: £27,000 - £33,000 per annumLocation: Peterborough (convenient location close to A1)Hours: Regular Monday to Friday, daytime hoursAre you a Healthcare Professional currently working weekends and evenings and yearn to work regular Monday to Friday hours to spend more time with family and loved ones?My Prestigious Client are a well-established, family-run Private Health Insurance company are seeking an experienced Health Services Advisor to join their growing assessment and liaison team.About the RoleAs a Clinical Customer Advisor, you'll play a crucial role in enhancing My Clients health services by leveraging your medical practice experience and expertise in handling medical reports.
You'll work on complex issues, assess medical communications, and support the team's understanding of medical practices and terminology.Key ResponsibilitiesAnalyze and assess health reports to ensure appropriate next stepsSupport customers through the hospital liaison processAssist company-wide understanding of medical practices and terminologyInfluence improvements in internal proceduresSupport the Medical Advisory Panel in service developmentConduct root cause analysis for identified issuesProduce reports for internal use and senior managementStay current with industry developments and their potential impactsIdeal CandidateWe're looking for someone with:Experience in medical practice and working with medical reportsExcellent verbal and written communication skills, especially with sensitive informationStrong organizational and analytical skillsAbility to handle multiple complex issues concurrentlyFamiliarity with data analysis techniquesBenefits PackageCompetitive salary (£27,000 - £33,000)Pension schemeAttendance bonusGenerous annual leave, including additional family daysFree worldwide multi-trip travel insurance (discounted for family members)Cash benefits linked to personal accident, life cover, and critical illnessMonthly employee rewards schemeCommitment to employee learning and developmentAccess to wellbeing services and discount schemesFree tea, coffee, and fresh fruitFriendly working environmentAbout UsMy Client are a professional, driven, and grounded team that values a fun working environment.
If our culture sounds like a good fit for you and you want to be part of our exciting journey, we'd love to hear from you.