About Us: We are CurrentBody , The Beauty Tech Experts.
We are the global leaders in beauty tech, bringing the latest and most effective beauty products to customers across the globe. We are pioneers of one of the most talked about beauty products in recent years, our anti-ageing CurrentBody Skin LED mask and we are making luxury beauty devices accessible to millions.
With over 20 international ecommerce sites, we are strategic partners of some of the most exciting and innovative beauty companies too.
As we continue to disrupt the beauty market with innovations, category expansion and expert service, we are opening a brand-new luxury aesthetic clinic in the heart of Alderley Edge, Cheshire.
About the Team: This is an exciting opportunity to work with a globally recognised brand to bring customers the best in clinical aesthetics combined with home use technology.
We are looking for a clinic coordinator who will be committed to delivering amazing customer service.
You should be passionate about aesthetics and excited to work in a brand new, innovative, luxury clinic.
This is a great opportunity to join us at the start of our journey in the aesthetic industry and to grow and develop our clinic with us.
The role will be based in our Alderley Edge clinic.
About the Role: As the clinic co-ordinator at the clinic's reception, you will be the first face that patients will see, and your role will centre around providing exceptional customer service to them throughout their time in the clinic.
Your role is to ensure that all patients receive a warm welcome and have a flawless patient journey.
You will manage reception duties and work closely with colleagues to provide a seamless service.
Duties will include but are not limited to; Greeting all patients as they enter the clinic.
Ensuring the patient is comfortable and has had any questions answered.
Ensuring the patient's medical consent forms are completed and filed correctly.
Talk through at home beauty devices and skincare options with patients.
Take payment for treatments.
Book treatments.
Follow up on any treatment leads.
Act as a responsible key holder and point of authority when the clinic manager is unavailable.
Assist in coordinating clinic running i.e.
ensuring operational tasks such as cleaner, medical bins, annual inspections are flagged.
Candidate Requirements: Experience in a similar role in a luxury setting advantageous.
Experience in delivering exceptional customer service.
Experience in the beauty/aesthetics industry is advantageous.
Passion for delivering quality customer service.
Some of our Benefits: Competitive Salary Staff Discount Supported Studies EAP Scheme Regular Social Events On-site subsidised gym (Alderley Park HQ) Cycle to Work Scheme What happens next?
Our talent acquisition team will be in touch if you're successful so keep an eye on your emails.
We'll arrange a short call to learn more about you, as well as answer any questions you have.
If it feels like we're a good match, we'll share you CV with the hiring manager to review.
Our interview process is tailored to each role but typically you can expect a two-stage interview process; 1st stage – An informal 30-minute video call with the hiring team to discuss your skills and relevant experience.
This is a great opportunity to find out more about the role and to ask any questions you may have.
2nd Stage – A one-hour interview where you can expect competency questions.
In most cases this is held in person.
As an inclusive employer please do let us know if you require any reasonable adjustments.
Equal Opportunities At CurrentBody, we are committed to creating a diverse and inclusive environment, where all our employees have equal access to opportunities.
We strongly encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability, or age.