Client Success Manager

ClientSuccess Manager Location: Home-based, with a primary focus on Bristol, and frequent travel to Brighton and customer sites Salary: c40K 45K Benefits ClientSuccess Manager required by well-established Software Solutions Provider This is a pivotal role within the Customer Support Team, where youll be responsible for supporting a variety of software products and services, while engaging with customers at the stakeholder level through all phases of the service lifecycle Essential: Significant experience in an MoD engineering support role or UK defence-related business, with demonstrable knowledge of UK military aviation regulation, policy and processes Customer-focused Effective communicator with good presentation skills Able to assimilate complex technical subjects and communicate to non-technical stakeholders SC level clearance or able to achieve it Nice-to-have: Knowledge of the software industry and Agile methodologies Knowledge of ITIL guidelines Tremendous opportunity with plenty scope to progress in a friendly, collaborative environment Apply now for FULL details ADZN1_UKTJ