Job Title: IFA Administrator (Hybrid working) Location:Claydon Salary:£25K - £35K Our client is in the Financial Services industry and are looking for a Client Service Coordinator to join their expanding team Responsibilities for the Client Service Coordinator role include: To ensure all client requests and related tasks are dealt with professionally and effectively delivering a positive experience for clients Arrange client meetings on behalf of the Advisors Collate and manage information and facts, preparing documentation for client meetings Maintain client contact, keeping them updated on the current position with regards to any ongoing matters on behalf of the Advisors Ensure the post meeting processing is completed within deadlines Ensure back-office system is maintained detailing all ongoing actions and workflow Produce suitability letters for simple transactions for example, post meeting reports, bed and ISA and fund switch letters For the Client Service Coordinator role, you will need: Min of 2 years' experience in an administration role within the financial services sector A good understanding of the advice process Exceptional organisational skills, able to work well under pressure and adapt to changing priorities Excellent communication skills, both written and verbal Ability to work collaboratively with colleagues and build strong relationships A strong work ethic, and a flexible attitude Excellent customer service skills Experience working with Microsoft Word, Excel and Outlook Knowledge of industry specific software systems Benefits for the Client Service Coordinator role include: Pension - Employer contribution 3% with salary sacrifice for employee contributions raising to 5% after 2 year's service 25 Days annual leave plus bank holidays Holiday trading scheme to buy a further 5 days annual leave Life cover: x4 basic salary Healthcare cash plan Free mortgage advice 1 Day community involvement leave per annum Employee assistance programme Shopping discount platform Free parking Opportunity to work from home 2 days a week on successful completion of probation period