Client Partner

Details of the offer

Time left to apply: End Date: January 10, 2025 (30+ days left to apply)
Job Requisition ID: JR0077183
Hybrid
Agency: Havas MediaJob Description Summary: Your role as a Client Partner is about understanding your clients in every way; being central to the relationship that we hold – you will be the client within the agency. You will need to understand what's keeping your client awake at night, getting deep into their business – both operationally and strategically. You will bring to them the best of what we have on offer to ensure effective problem solving and brand growth.
Job Description: Client Partner Reporting To: Managing Partner
Office Location: HKX Building, 3 Pancras Square, Kings Cross
About Havas Media Group Havas Media Group is part of the sixth largest advertising network in the world, Havas Group, which is owned by French mass media holding company, Vivendi. We are headquartered out of St Pancras, London, and along with offices in Leeds, Manchester and Edinburgh, we operate globally. Our CEO is Patrick ('Paddy') Affleck. Our overarching mission is to make a meaningful difference to the brands, businesses, and lives of the people we work with.
Our solution is simple: we identify and create meaningful media experiences to deliver meaningful growth for our clients.
The Role Your role as a Client Partner is about understanding your clients in every way; being central to the relationship that we hold – you will be the client within the agency. You will need to understand what's keeping your client awake at night, getting deep into their business – both operationally and strategically. You will bring to them the best of what we have on offer to ensure effective problem solving and brand growth.
You will be expected to spend a lot of time with your clients, ensuring there is a trusted and transparent working relationship. Internally, you will work closely with the MX Planning team and other departments such as Strategy and Data, Insight etc. You are running a business unit and it needs to be profitable and show year on year growth.
This role will be in the Luxury Client team; the scope of the work is international, but the role is based in the UK. We operate a hybrid global-local model, and you would be expected to liaise with multiple local planning teams in order to achieve alignment to the global strategy.
DeBeers Jewellers an international company that specializes in diamond and jewellery retail, diamond trading and manufacturing. We work with them Globally bringing to life their brand activities across UK, France, China, India and Rest of World.Hermès International is the French luxury goods manufacturer. It has been consistently ranked as the world's most valuable luxury brand. We work with the brand across different markets, but the remit will be specifically UK for this role.Abercrombie and Kent Travel Group is a global lifestyle and travel company that sets the standard for refined and personalized travel experiences.What behaviours we need from you: As Client Partner, you and your team are the heartbeat of the agency. You will be a calm and assured, motivated individual with an attitude and mindset to convey real care, craft, and creativity.
For your team, you will be a leading figure, and someone that will play a pivotal role in motivating those around you, bridging the requirements of both the client and wider agency. You will:
Effectively manage upwards; build positive cross-functional relationships, provide solutions when escalating issues, anticipate the needs of the wider team.Work with specialist team leads to manage hours dedicated to the account to ensure profitability.Effectively communicate upwards account challenges and suggest structural changes to retainer/contract.Take a proactive view to talent management within the team, optimising the development of others.Work with the HR team when required to manage and resolve conflict situations.For your clients, you are representing the best of Havas. The face of our offering and someone that can build brilliant, trusted relationships based on exceptional work and genuine interest in their business. You will be someone who:
Identifies commercial opportunities for the client that aligns to wider agency goals and initiatives.Can make commercial decisions guided by strategic business plans and recommendations.Can develop and apply market and economic understanding and insight to support commercial decision making.Role Competencies: The successful candidate will be able to deliver upon the following:
Uses experience and industry knowledge to identify planning, strategic and where appropriate, commercials improvements to client and Havas Group.Ensures that all strategic and annual planning includes 'Source of Growth' analysis.Has a clear understanding of products and services within Havas and how they can help clients to meet their short- and long-term business objectives.Produces innovative ideas which may lead to award-nominated work.What's on offer from Havas: We want you to do the best work of your career. To support you in managing your career, as well as your commitments and priorities in your life. We have created a modern, market leading approach to personal benefits, wellbeing, and care:
We have shown at Havas, that we can all work productively in a new Hybrid manner.To give you even more flexibility, Havas employees are given the opportunity to work remotely from anywhere in the world for up to 4 weeks per calendar year.Alongside a generous holiday allocation and birthday off, we are all allocated one day per quarter as mental health days.Contract Type: Permanent
Equal Opportunities: Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.

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