Client Manager – Professional Services - 12 month Fixed Term Contract
Do you have a strategic approach when dealing with clients?
Aon has a Client Manager role in its London-based Professional Services team as day-to-day liaison with Professional Services clients, with a major focus on Contractors and Engineering Consultants!
The location of the role can be flexible and could be based anywhere in the UK, with occasional travel to the London office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look likeA typical day will involve collaborating with colleagues to deliver client results, meeting with clients to understand their needs and dealing with day-to-day risk requirements your clients have.
Delivery of business results against financial and operational metrics meeting new, retention, and rollover targets as well as seeking opportunities across other solution lines to increase Aon penetration.Constant development of Aon IQ – through formal training and knowledge sharing in addition to participation in Client Planning, maintains proven understanding of all Aon services and ensures that the client understands the full value delivered.Delivery of the Aon Client Methodology consistently for each client or where relevant in collaboration with the ECG.Communicates effectively and gives/receives feedback to continually elevate the success of the team.How this opportunity is differentThis is an opportunity to work within an established team at one of the market-leading brokers focusing on the wider PI sector. The pool of solution line expertise across a variety of areas of risk transfer at your disposal is unique. The emphasis on collaboration to deliver unmatched results makes this an exciting opportunity.
A client owner for a portfolio of PI accounts, this role is accountable for managing day-to-day relationships with clients and working with Directors to deliver distinctive client experiences. You will actively support the PSG Leadership team to build and deliver on its core priorities such as growth plans, DAU delivery, governance, best practice client service delivery, and market/broking engagement.
Skills and experience that will lead to successIndustry IQ - knowledge and experience of the insurance industry, preferably dealing with Contractors and Engineering Consultants.Builds and maintains deep client relationships.Consultative approach.Financial acumen.Effective communication.How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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