Client Experience Coordinator

Details of the offer

Job DescriptionOur Mission is to expand Edinburgh's capacity to care with companionshipProviding great job satisfaction to everyone who works with us &Helping our ageing clients to live well in their own homes; to keep visiting the people and places they love & providing reassurance and respite to their familiesWe're looking for someone who shares our values to join our supportive, award-winning team as a Client Care Consultant.From meeting with the clients and families to get them started on their care journey with Home Instead, to a variety of touchpoints, reviewing how their service is going and making sure their needs are being met.
As well as these core responsibilities, you'll have the opportunity to develop yourself by supporting the rest of the team in other aspects of what we do.What makes Home Instead different?
Our people; their focus on care with companionship; longer visits & continuity of care.
All this and more contributes to our clients consistently giving us the highest ratings and us being ranked as one of Scotland's top homecare providers.You might be care experienced, or looking to use your transferable skills in a new sector.If we sound like a good place for you to be, and this sounds like the right opportunity for you; we'd love to hear from you.Our Values are to…Recruit, train and retain an unfair share of the very best people from all backgroundsRespect the team and the individual within the teamBe responsive, reliable and always do the right thingPay if forward by supporting organisations and communities representing all of EdinburghBe positive and optimistic in how we look, act and speakAlways find a way and be accountable for our resultsBe great today, better tomorrow; without waiting for perfectionReenergise then refocus on the job in handFreely offer and accept helpFor an informal chat about joining our team get in touch, or apply now .Job Types: Full-time, PermanentPay: £26,000.00-£27,000.00 per yearAdditional pay:Bonus schemeBenefits:Company pensionEmployee discountFree parkingHealth & wellbeing programmeOn-site parkingReferral programmeSchedule:Monday to FridayLicence/Certification:Driving Licence and access to your own car (required)Work Location: In personApplication deadline: 09/12/2024QualificationsAdditional InformationPVG Check


Nominal Salary: To be agreed

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