Reporting into the Business Director, the Client Director has a wide range of responsibilities including (but not limited to) owning and developing the relationship with a variety of key clients, managing direct reports within the team alongside supporting the Business Director in day-to-day tasks, driving growth from dormant clients, and helping to deliver best in class service. The role of a Client Director requires a proactive mindset both to help develop new opportunities within the business and to pre-empt any issues which may occur alongside using initiative, experience and expertise to help keep our clients and agencies happy through gold standard client servicing.
ABOUT US_At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We're passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.
In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.
THE ROLE_Reporting into the Business Director, the Client Director has a wide range of responsibilities including (but not limited to) owning and developing the relationship with a variety of key clients, managing direct reports within the team alongside supporting the Business Director in day-to-day tasks, driving growth from dormant clients, and helping to deliver best in class service. The role of a Client Director requires a proactive mindset both to help develop new opportunities within the business and to pre-empt any issues which may occur alongside using initiative, experience and expertise to help keep our clients and agencies happy through gold standard client servicing.
WHAT WE'RE LOOKING FOR_UK OOH planning experience and/or extensive Comms planning experience – working on clients that spend significantly in OOH.Experience of working in data focused roles.First class relationship management skills with the ability to communicate across all levels both internally and externally.Strong commercial acumen with the confidence to apply this within your work.Ability to manage people and motivate them to bring out their full potential.Organisational planningStrategic capabilityCommercially awareSolution findingIndustry knowledgeAble to work as part of a teamOrganisedEnthusiast and drivenWHY US_"The best thing about working at Talon is the space, time and expertise I've been given over the years to grow and develop my skills." Client Director at Talon
OUR VALUES AND HOW WE WORK TOGETHER_WE ARE BOLD_As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.
We challenge respectfullyWe lead the wayWE ARE HUMAN_We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.
We value collaboration and togethernessWe are empatheticWE ARE SMART_Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.
We grow and learnWe are trustedWe are mission possibleTalon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
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