CLIENT ACCOUNT MANAGER NEAR FRODSHAM £25,000 - £30,000 DOE We're looking for a results-driven Account Manager to join our client based on the outskirts of Frodsham.
This role is ideal for someone with strong sales acumen and a passion for customer engagement.
You'll be responsible for managing follow-ups on issued quotations, addressing client needs, and converting opportunities into confirmed sales.
Working closely with the Head of Internal Sales, you'll play a crucial role in meeting and surpassing sales targets.
YOUR NEW ROLE; Quotation Follow-Up; Regularly follow up on issued quotations to assess status and respond promptly to client inquiries Proactively reach out to clients with outstanding quotations to keep sales opportunities active Track and report quotation progress to the Head of Internal Sales, ensuring seamless communication Sales Closing; Engage clients to close sales by addressing any final questions or concerns Leverage product knowledge and persuasive techniques to convert quotations into confirmed orders Identify and address potential objections to ensure successful sales closures Understanding Client Rejection ReasonS Communicate with clients who did not accept quotations to understand reasons for rejection Document and analyse client feedback to identify patterns and areas for improvement Work with the Head of Internal Sales to develop strategies for overcoming common objections Client Relationship Management; Build strong, long-lasting client relationships to foster loyalty and repeat business Act as a primary point of contact for clients, addressing needs and inquiries professionally Stay informed about client business needs, industry trends, and competitor activity to tailor solutions Reporting and Analysis Keep accurate records of all sales activities and client interactions in the CRM system Generate regular sales performance reports, including quotation status and potential sales pipeline Analyse sales data to identify trends, gaps, and areas for improvement in the sales process Customer Feedback and Continuous Improvement Collect and report client feedback to help refine products and services Serve as the voice of the customer within the organisation, ensuring their needs are prioritised Collaborate with product development and marketing teams to recommend new features or enhancements YOU WILL BE; Sales Acumen: Proven ability to close deals and consistently meet or exceed targets.
Communication Skills: Strong verbal and written communication with a persuasive touch.
Customer Focus: Dedicated to understanding and fulfilling client needs for high satisfaction.
Problem-Solving Skills: Skilled at addressing client objections and developing solutions.
Organizational Skills: Highly organised, with effective time-management abilities.
Resilience: Motivated to succeed and resilient in the face of rejection.
Team Player: Collaborative and willing to share insights and best practices with the team.
Analytical Abilities: Capable of analysing sales data to drive continuous improvement.
This role is a great fit for a proactive, customer-focused sales professional ready to make an impact.
For more information, contact us today!
INDCOM 01925 637871 / SofijaMkpir.co.uk