Your new company Hays are working with a large public sector organisation to recruit for a clerical officer on a temporary basis. This is for an immediate start. Your new role You will act as the first point of contact from solicitors and members of the public. You will undertake administrative duties , data input duties and answer telephone enquiries. You will be required to highlight serious incidents to the senior team members that require further investigation. You will maintain confidentiality at all times, ensuring adherence to GDPR. What you'll need to succeed 1 years' clerical experience. 3 GCSEs at Grade C or above or equivalent including Maths and English or be able to have at least 2 years relevant experience in a similar post. Customer Service experience including handling queries Excellent interpersonal skills with a polite telephone manner Maintain confidentiality Working experience using MS Office packages including Word and Excel. Good numeracy skills. Excellent organisational skills with the ability to prioritise work and meet deadlines. Ability to work on own initiative and as part of a team. What you'll get in return Full time role, 37 hours per week Belfast City Centre with hybrid working £12.43 per hour Weekly pay with holiday accrual What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Administrator administration Admin officer data entry customer service Benefits: £12.43 per hour