Claims Handler (Professional Indemnity) l Boutique Law Firm l Bristol The firm: This boutique firm houses lawyers with unrivalled legal knowledge of construction, engineering, infrastructure and insurance sectors, making them a go-to for clients operating in this space.
Chambers and Legal 500 ranked, the team often outperforms the competition on a national scale and sits firmly on its own merits.
From large-scale international projects to complex matters in the domestic market, they offer bespoke end-to-end services that are high quality and cost-efficient.
The team also stands out for its record in handling complex international arbitration proceedings.
As a specialist firm, they have a highly collegiate atmosphere in which junior lawyers sit with senior partners as they want their entire staff body to be doing quality work from day one.
To facilitate this, the firm has invested a great deal of time and money into creating an innovative training infrastructure that you will not find elsewhere.
The role: Opportunity for a Claims Handler to join a boutique insurance law firm in their Professional Indemnity team in Bristol.
As a Claims Handler, you will manage a caseload of professional indemnity claims for insurer clients across various delegated authority schemes.
These claims involve defending professionals such as accountants, architects, engineers, solicitors, IFAs, and surveyors.
Your responsibilities will include: - Handling claims from initial notification to settlement, rebuttal, or transfer outside the scheme.
- Reviewing new claims, assessing liability, quantum, and coverage, and setting appropriate strategies.
- Adjusting strategies as claims progress and developments arise.
- Assisting clients by drafting letters, approving correspondence, instructing experts, and negotiating settlements.
- Compiling monthly management information and assisting with billing.
- Supporting business development and marketing alongside qualified fee earners.
The ideal candidate: - Educated to degree level or equivalent - Previous experience of handling professional indemnity claims and handling (pre-litigation) aspects of a file - Excellent communication skills both written and verbal, good negotiating skills - A confident, assertive yet friendly telephone manner - Able to prioritise a busy workload whilst working to SLA deadlines - Good IT literacy including Microsoft Word and Excel - A willingness to find practical, innovative and commercial solutions