Change Manager

Job summary Areyou excited about change management and delivering project deliverables andoutcomes?Areyou passionate about change and supporting the people side of things?Doyou have a proven track record in delivery of change and supporting therealisation of benefits?If you answered yes to all of the above questions, then we want you.At Innovate, we are seeking exceptional andmotivated Change Managers, on a permanent basis, to join our BusinessChange team and be part of an exciting future with a significant digitaltransformation programme about to start!We are looking to recruit 3 new ChangeManagers to work across our Trusts (George Eliot Hospital and SouthWarwickshire University Foundation Trust), Primary Care and Innovatestakeholders, on digital and transformation projects and programmes.
These roles are key to ensuring our changemanagement capability is strengthened ahead of the start of our ElectronicPatient Record (EPR) programme.
Main duties of the job The primary objective of the Change Manager roleis to lead change management aspects of improvement delivery and DigitalServices Transformation projects across GEH, SWFT (Acute and Out of Hospital),Primary Care and all other Innovate customers.They will work closely with project teams to develop, define and shapechange, integrating change management and ensuring successful delivery andadoption of large-scale change.What you will be doing:As Change Manager will be at the forefront of the change, working with all stakeholders in the acute, primary care and community settings.You will be part of Innovates Business Change Team and will work closely with the Digital Change and Transformation Manager.Your role will be central to reducing risk, to driving improved adoption and overall enabling required change to enable benefit realisation.As a Change Manager, you will be instrumental in driving change, collaborating with a diverse range of operational, clinical and administrative stakeholders.
This role will lead and drive the change management activities required to implement new business processes as part of embedding improvements, new digital solutions and the upcoming EPR.Your expertise will be critical in managing change and realising benefits.
This is an opportunity not to be missed, and a chance to contribute to the transformational journey we will all be undertaking.
About us As a growing company, Innovate has a range of benefits andopportunities to enable individuals to grow and experience a range of newchallenges.
Innovate has a commitment to develop staff and provide asupportive work life balance.
Innovate is a staff led company, with amission to provide the best technology solutions and support to our Trusts.At Innovate, we recognise the benefits of transferable skills anda desire to learn.
We encourage anyone who is interested in this role to get intouch, even if you do not meet all stated criteria.Innovate is able to offer NHS Terms and Conditions for staff currently employed within the NHS or within the last 12 monthsPlease note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.
Job description Job responsibilities Apply a structured change management methodology and lead change management activities with key responsibilities for: Planning and organising a broad range of complex activities, including influencing and adjusting plans to align project and operational wider plans and strategies.
Implementing new ways of working, facilitating collaborative working and capacity planning.
Development and delivery of relevant impact assessments, plans, processes and materials to enable the change business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking.
Support the implementation of Change plans and monitor progress of plans against success criteria, and maintain alignment to business case as relevant.
Note: Scope of plans may include change management, engagement and communications, and benefits plans, benefits profiles, and training plans.
Input, and support training requirements create learning/training plans and materials.
Manage stakeholder engagement and communications in terms of change management, set up advocacy and mobilise change agents or champions as required.
Lead stakeholder engagement and communication initiatives and identify and help to address any resistance.
Core responsibility for ensuring patient care is considered within change management plans/ activity and that the patient perspective as a key driver in continuous improvement.
Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives as required.
Influence and design services relating to patient care and patient/work flows, including administrative and operational workflows which have a direct impact on provision of services.
Act as an effective change agent in the delivery change workstreams and activities.In addition, the successful candidate will be required to have strong skills in the following areas; Strategy, Analytical skills, Development, Staff Management and Leadership.
Please see attached job description for full details.
Person Specification Qualifications Essential Educated to degree level or equivalent experience delivering major change programmes.
Relevant change management qualification, ONE of: Change Management Institute ACMF (Accredited Change Manager Foundation); and/or equivalent experience.
Evidence of continuous professional development Desirable PRINCE2 Project Management Foundation Level Qualification.
Training or coaching qualification Personal Qualities Essential Compassionate leadership adopting use of motivational and inclusive practice.
Able to influence decision making and practice across all levels.
Able to prioritise and delegate.
Able to monitor and appraise individual and organisational performance.
Experience Essential Proven track record of delivering major change programmes effectively Experience and knowledge of change management principles, concepts, methodologies and tools; able to advise on a good practice approach to business change.
Excellent active listening skills.
Good understanding and demonstrable knowledge of benefit management and change role within it.
Works well under pressure and with complexity and ambiguity and can flex to changes in business focus.
Able to define problems and evaluate new concepts and ideas and identify recommendations and solutions.
Experience in stakeholder management on complex/sensitive programmes and has credibility and impact with peers and leaders; and able to influence and gain buy-in to enable change to happen through others.
Excellent interpersonal and communication skills and a proven ability to convey complex information (including presentations) and develop, maintain and enhance relationships with a variety of internal and external contacts.
Ability to influence others and move toward a common vision or goal.
Able to identify both the overt and covert culture of the organisation and its influence on the change.
Strong project management and organisational skills, and a high awareness of project and programme context and discipline.
Fully competent at planning, risk management, and dependency-management.
Experience of managing, implementing, facilitating, and monitoring change initiatives Flexible and adaptable; able to work in ambiguous situations: Resilient and tenacious with a propensity to persevere Forward looking with a holistic approach.
Strong analytical skills with experience of assessing the impact of change by conducting impact analyses, assess change readiness and identify key stakeholders.
Excellent understanding of computer systems and digital transformation; ideally includes hospital digital systems.
Independent means of transport for frequent travel to Innovate and customer sites.
Able to work a variety of working patterns Able to work both onsite and remotely.