Job DescriptionYour success in this role will depend on your excellent communication skills, meticulous attention to detail, and practical abilities.You'll play a key part in upholding company policies and meeting deadlines, all while delivering exceptional service to Informa customers and colleagues.The purpose of this role is to ensure the timely and accurate allocation of monies to customer accounts.Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.As the Cash Applications Specialist you will be expected to assume the following key responsibilities plus any other reasonable duties as required:Process bank statements and update matching rules within the system when applicableInput and process daily cash receipts from statements, cheques and credit cardsPerforming standard cash allocationsReconcile associated General LedgerReconcile SAP, bank postings and MCAS daily where appropriateAction refund payments by appropriate methodPrepare bank reconciliations for all bank accounts controlled by the SSCInvestigation and resolution of all reconciling items identified in the reconciliation processPrepare reconciliations for all credit card and petty cash balance sheet accounts where applicablePrepare reporting on cash movements to assist cash-flow analysis where applicablePreliminary Investigation and resolution of unidentified and unapplied paymentsAllocation of such unallocated payments to appropriate systemsAllocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific)Liaison with internal and external customersResolution of queries from both internal and external customersPreparation of reporting credit balances (SSC Specific)QualificationsSkills & Abilities Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contactsProficient skills in Excel are essentialRemain approachable under pressureKnowledge and ability to use relevant internal systemsAct with integrity, tact and diplomacyAbility to complete a variety of related tasksPro-actively solve problemsExcellent Customer Service skillsGood time management skillsAbility to be flexible within roleAdditional InformationWe work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.
Here's some of what you can expect when you join us.
But don't just take our word for it – see what our colleagues have to say at Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
When it's time for the next step, we encourage and support internal job movesTime out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!)
anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the worldWe're not solely focused on a checklist of skills.
We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen.
If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed.
As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer.
This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.
Ask us or see our website for full information.