Job Description Are you someone with broad shoulders, a calm demeanour, and a solution-focused approach?
Do you thrive in a role where no two days are the same and where challenges are met with creativity and determination?
If so, we'd love to hear from you!
As a Care Coordinator, you will be the critical link between clients and care professionals, ensuring that every individual receives the right care at the right time.
Your responsibilities will include: Scheduling and Planning : Managing care schedules efficiently, ensuring clients' needs are met while supporting the well-being of care professionals.
Problem-Solving : Thinking creatively and proactively to resolve day-to-day challenges, including last-minute changes.
Communication and Negotiation : Working empathetically with clients and care professionals to build trust and negotiate solutions that benefit everyone.
Team Collaboration : Supporting colleagues, responding to requests firmly but fairly, and maintaining a growth mindset to turn mistakes into learning opportunities.
Organisation and Focus : Staying on top of tasks in a busy environment, prioritising effectively, and keeping distractions to a minimum.
Qualifications We're looking for someone who: Has excellent organisational and planning skills , with the ability to think outside the box.
Is calm under pressure , personable, and empathetic.
Possesses strong negotiation skills and the ability to handle challenges with confidence.
Demonstrates a growth mindset , viewing mistakes as opportunities to improve.
Has a good knowledge of Shropshire's geography , helping to coordinate care efficiently.
Thrives in a fast-paced environment, staying focused amidst distractions.
Communicates clearly and concisely, keeping discussions purposeful and efficient.
Is flexible and adaptable, ready to meet the demands of a dynamic role.
Additional Information What We Offer: Competitive salary: £25,000.
Employee Assistance Programme. Refer a friend scheme.
Additional on-call payments.
Work with a CQC Rated 'Outstanding' office.
A supportive and friendly working environment.
Opportunities for professional growth and development.
A chance to make a meaningful impact in the lives of our clients and care professionals.
Working Hours: Monday-Friday 8:30am - 4:30pm, with occasional out-of-hours visits and participation in an on-call rota.
To apply, simply contact us today on 01743 387650 and take the first step towards a rewarding career in care with Home Instead, Shrewsbury, Ludlow and Oswestry!
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work.
Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.
This role is subject to DBS enhanced disclosure.