Cardiology Booking Clerk

Main area: Cardiology Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Grade: NHS AfC: Band 2 Contract: Fixed term: 12 months (up to) Hours: Part time - 22.5 hours per week (Monday - Wednesday 9-5) Job ref: 374-LCJY002 Employer: East Sussex Healthcare NHS Trust Employer type: NHS Site: Conquest Hospital Town: Hastings Salary: £23,615 per annum, pro rata Salary period: Yearly Closing: 28/11/2024 08:00 NHS AfC: Band 2 We are proud to provide 'Outstanding' care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
Job overview We have an exciting opportunity for a part-time motivated booking clerk to join our busy Cardiology administrative team.
The post available will be based at Conquest Hospital and may involve some working from home.
The successful applicant will demonstrate excellent communication skills, be well organised, motivated and be able to work well within a very busy team to provide high quality administrative support.
Experience working in a changing, fast paced office environment is essential along with the ability to show initiative.
Main duties of the job The post holder's main responsibilities are: To act as first point of contact for patients requiring cardiac test appointments along with booking new and follow up appointments, outcome / cash up appointments, answer telephone calls and support the Cardiology Elective Bookings Manager.
The post holder may also be required to cover reception and help patients with directions or provide any appropriate information they may need while maintaining a high level of confidentiality.
Other admin duties will arise as required.
Person specificationQualifications GCSE or equivalent in English and Maths Ability to undertake additional training on departmental IT and manual systems Experience Previous admin and customer service skills.
Experience and understanding of a Patient Administration System (PAS) Customer care skills and experience, preferably within a healthcare environment.
Skills / Knowledge / Abilities Good IT skills including knowledge of Microsoft Office Word, Excel and Outlook Knowledge of IT systems An awareness of Government Access Targets Ability to control a conversation with a difficult or emotional patient.
Patients come first at East Sussex Healthcare NHS Trust.
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