Caravan Sales Administrator & Receptionist - Ribble Valley Holiday Park - Gisburn, ClitheroeContracted Hours: Full Time Job Type: Permanent Department: Sales Salary/Rate of Pay: £23,000 per annum Are you highly motivated and eager to acquire new knowledge?
Are you actively seeking a fresh and thrilling position?
If so, we invite you to become a part of our exceptional and expanding company, offering an exciting new opportunity that awaits you!
Park Holidays is currently seeking a dedicated Holiday Home Sales Administrator who will play a vital role in managing and overseeing the documentation involved in the sale of caravans to the public.
We are specifically looking for an individual with a proven track record as a sales administrator, possessing the necessary IT proficiency and exceptional customer service abilities essential to excel in this position.
Benefits: Unforgettable Escapes: Enjoy exclusive discounted holidays across the UK at either of our Park Holidays or Park Leisure sites.
Gastronomic Delights: Delight in our onsite restaurants with a 50% staff discount.
Referral Rewards: Share the magic of Park Holidays & Park Leisure with friends and be rewarded when they join our team.
Ignite Your Career Journey: Explore growth opportunities through our dedicated progression program, nurturing your skills and potential.
Take advantage of our 28-day annual leaves, to recharge and enjoy quality time with loved ones.
Responsibilities: Customer Service: Interacting with potential customers and providing excellent customer service by answering inquiries, addressing concerns and providing information about available caravans and related services.
Sales Support: Assisting the sales team with administrative tasks such as preparing sales documentation, contracts and invoices.
Maintaining accurate records of sales transactions, customer details and payments.
Data Management: Managing and updating the database and system to ensure accurate and up-to-date information.
Appointment Coordination: Scheduling appointment and tours for potential customers to view caravans, coordinating with the sales team and ensuring a smooth process.
Documentation and filing: Organizing and maintaining physical and digital filing systems for sales-related documents, including contracts, agreements and customer records.
Collaboration: Working closely with the sales team, finance department and other internal stakeholders to ensure smooth coordination and communication within the organisation.
Requirements: These are not all mandatory, but the applicant should ideally have some experience of all 5 of the following: Customer Service Experience?- The work is primarily dealing with customers and their aftersales service so the ability to provide great service is essential.
Excel and Word?- Like most business PH is dependent on software so PC skills essential.
Communicator?-?The role is very dependent on communicating with owners, contractors and staff on all levels.
Building a close working relationship with sales processing based centrally is essential to the role.
Flexibility on working hours - The role supports the Park who work 7 days a week so the ability to work weekends is essential.
Organisation?– It is essential to the role to be able to organise aftersales, holiday home sitings, and contractor works.
The ability to work on own initiative is a given along with working under pressure to ensure all sales paperwork is compliant.
We provide comprehensive training and support to help you succeed in your role as a Sales Administrator, and our friendly team is always on hand to answer any questions and help.
Join us at Park Holidays and become part of a welcoming and inclusive team that values its employees.
To apply, simply submit your resume.
We look forward to hearing from you!