Job summary Cancer Support Workers (CSW) operate as part of the cancer care team to improve care for people who have a suspected or confirmed cancer diagnosis.The CSW will work under the direct supervision of the Dermatology nursing team at MCHFT.
Main duties of the job The Post holder will be responsible for the check of Rapid Access referrals ensuring that all relevant information is present and ensuring the patient is on the most appropriate pathway.
You will liaise with the GP practices and any other services to ensure that all relevant information is collated.You will be required to work across a range of IT systems to coordinate the booking of patient appointments.You will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and coordinate any test preparations that need to be sent or collected by the patient.The post will require the coordination of appropriate services to maximise the delivery of streamlined diagnostic pathways, thereby improving quality of care and experience for patients and their carers, and diagnosing cancer earlier.
About us Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K).
The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
The Trust provides 500 beds and employs over 5,000 members of staff.
A wide range of community services is provided across 26 medical centres and schools by Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance.
With the formation of Integrated Care Systems in July 2022, the Trust became a strategic partner in Cheshire East and Cheshire West and Chester 'places' and is part of the Cheshire and Merseyside partnership, caring for a population of over 2.7million.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' Cheshire Hospitals NHS Foundation Trust has been included in the Government's 'New Hospital Programme' to replace the current estate and enable the transformation of healthcare for our community.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Job description Job responsibilities It is expected that the post holder can work autonomously, using their own initiative and within a specialised team.The post holder is expected to be a highly experienced within the hospital setting with knowledge and evidence of specialised terminology, educated to a level required to perform the role or equivalent experience.The post holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level.
Person Specification Qualifications Essential oGood General Education with GCSE English and Mathematics oRelevant Health or Social Care experience including face to face patient contacts oAdvanced knowledge of medical terminology.
Desirable oExperience coordinating a patient workload oKnowledge of relevant cancer treatments, interventions and terminology.
Skills Essential oAble to use own initiative and work without supervision.
oTactful and diplomatic with the ability to sensitively ask about information needs.
oAbility to retrieve information from a wide range of sources and in different formats.
Desirable Ability to solve problems & make decisions under pressure.
Values Essential A commitment to quality and safety.
A recognition of the importance of showing respect, dignity and compassion to patients and colleagues.
A commitment to work together to create the best outcomes.