We are looking for a Front of House Assistant to join the team at the Crown and Garter.
The role is predominantly based in the pub/restaurant, but supports the coffee shop as well.
Hours: Full time (37.5 hours per week) Shifts x 5 per week ( with some flexibility on work life balance) This was the first Honesty coffee shop, and where it all began.
A pub with rooms and restaurant as well as a coffee shop and plenty of outside seating, set in a very picturesque setting.
The Crown and Garter is open 7 days a week, and serves breakfast, lunch and dinner to our residents, locals and tourists.
With strong community-led values, and people-first approach separating us from our competitors, we are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilizing fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.
We are Real Living Wage employers.
In return for your hard work, we offer: - Secure employment contracts - Wages which keep up with the National Living Wage - Full training and opportunity to develop within the business - Free meal on duty - 20% off all products - Discounted Cookery School Courses - Employee Wellness Programe for 2025, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group Future opportunities There are many opportunities within Honesty Group, and we want to help you reach your dream role.
Once you're working for us, we will work with you to progress your career in hospitality in whichever way you want to.
We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.
Managers: From £11.40-£13 per hour Supervisors: From £12.38 Area Managers Chefs Administration And many more!
General Purpose To ensure the delivery of excellent customer service in a variety of our locations in a cheerful and efficient manner to all our customers.
Oversee the entire shop including the flow of customers / orders, staff activities and shop environment.
AREAS OF RESPONSIBILITY As a keyholder, open up the restaurant and coffee shop for service: Take delivery of goods from the wholesale unit and display / put away.
Report any shortages Stock rotation, check and report dates on products Display products and price Amend menu board with specials / remove any out of stock items Do fridge checks and temperature checks on delivery Check coffee shop is clean and tidy and ready for service (sugar bowls, clean tables etc) Deliver excellent customer service whilst: Answering telephone enquiries in the restaurant and taking orders over the telephone Waiting on tables in both the coffee shop, and restaurant as required Clearing tables and washing up Polishing cutlery and folding napkins as required.
Preparing food (paninis/bacon rolls etc) and drinks (check temps in line with company Food Safety guidelines)Engaging with customers in a friendly and community-focused manner.
Having an excellent understanding of Honesty Group products, values and culture.
Finishing up by: Ensuring entire shop is clean and tidy, items are replenished for the next day Sweep / mop floors Clean toilets, mop floor Tidy and clean outdoor areas Empty Bins Tidy stock room Check all equipment is cleaned and switched off Place orders with Head Office, Head Chef and General Manager for stock items / products Log waste Cash up and pass this on to Duty Manager Lock up