Business Support Manager - Work In Social Impact-Driven Organisation (Apply In Minutes)

Details of the offer

_Please be advised that applications will be reviewed the first week ofJanuary 2025._**_We are Hestia.
We make a difference._**At Hestia, we are guided by our core values and are dedicated to fostering anequitable, diverse, and inclusive organisation.
We provide a range ofservices, including Domestic Abuse support, Modern Slavery assistance, MentalHealth & Complex Needs care, and Criminal Justice.
Our mission is to empowerindividuals to rebuild their lives and achieve independence.**The service you will work in….
**This role will manage the day to day running of the CEOs office.
Reporting tothe Head of CEOs Office, this role will provide proactive organisational andadministrative support, develop and manage reporting systems and processes,coordinate effective flow of communications and execute projects as agreed.**A day in this role looks like….
**As a Business Support Manager**** at Hestia, you will play a crucial role inour Central Service.
Your contributions will directly influence the lives ofour service users, guiding them towards a path of empowerment andindependence.A day will never look the same and some of the things you can expect to doberesponsible for are: * Develop, implement and continuously improve management reporting systems and structures. * Work with identified people to receive regular and timely reporting as required within agreed deadlines. * Analyse information and draft reports to produce timely management information, bring attention and develop monitoring schedules to identify early warning signs that goals are off track. * Develop, implement and manage processes to identify key external and internal communications which require the oversight and input of the Head of Chief Executives Office. * Provide briefing documents to the Head of the CEOs Office, drafting as required, ahead of critical meetings for the Executive Directorship and in response to current events, both internal and external, including debates and developments related to Hestias work. * Support the Chief Executive and Head of Chief Executives Office in the co-ordination and processing of information including maintenance of all records on Governance. * Liaise and disseminate communications on behalf of the Head of the Chief Executives Office and Chief Executive, communicating successes internally to support innovation and culture change. * Research and provide information on a variety of matters as requested by the Head of Chief Executives Office. * Represent Hestia and support the Executive Directorship with external and internal engagements. * Work alongside the Head of the CEOs Office to manage the internal running of the Chief Executives office, ensuring the effective flow of communications in and out. * To line manage the Executive Office Coordinator and other roles as appropriate. * To have a broad and detailed understanding of the organisations structure in order to respond to queries or complaints, dealing with issues and drafting responses on behalf of the Head of the Chief Executives Office. * Liaise with departments as required to execute agreed tasks. * Support with the preparation of meeting papers and attend regular meetings to take minutes, develop and maintain action logs, ensure completion according to agreed work plans and schedules. * Track and maintain financial documentation to support the management of the budget of the CEO Office. * Deliver all tasks within their own delivery plan to achieve agreed performance.**Why Hestia?
**Joining Hestia means more than just a job; its an opportunity to be part ofsomething bigger.
We offer a supportive, inclusive and resolution driven workenvironment where your contributions are recognised and valued.
As a member ofour team, you will have the chance to grow both personally and professionallywhile making a lasting impact on the lives of those we serve.We are looking for candidates who bring a combination of passion, expertise,and dedication to the table.
To excel in this role, you should possess: * Line management experience. * Minimums 5 years experience in office management in a complex organization.
* Excellent interpersonal skills with confidence and ability to interact and influence with tact at all levels of organisation * A high level of written communication * proactive problem solver * able to multi-task and deliver to consistently high standards in a fast-paced environment **Our commitment to Equality, Diversity, and Inclusion**Our services users come from all walks of life and so do we.
We hire greatpeople from a wide variety of backgrounds because it makes us stronger.
We arecommitted to creating and maintaining a diverse and inclusive workforce andvalue the skills, abilities, talent and experiences, different people andcommunities bring to our organisation.**We are a disability confident employer**Hestia is proud to be a disability confident employer, dedicated to theemployment and career development of individuals with disabilities.
We offer aguaranteed interview scheme for all applicants with disabilities who meet theminimum criteria for the role they have applied for.
We also providereasonable adjustments during the selection and interview process, andthroughout your employment with us.**Safeguarding Statement**Hestia is committed to safeguarding and promoting the welfare of adults,children and young people who are potentially at risk, and we therefore expectall staff and volunteers to do the same.
We require all staff to undertakeinternal and external safeguarding training throughout their employment withHestia.**Important or Candidates**If your application is successful, please be aware that you will be requiredto undergo pre-employment checks before a formal offer of employment can beconfirmed._We reserve the right to close this job advert early should we receive a highvolume of applications or if the position is filled before the closing date.We encourage interested candidates to apply as soon as possible to ensuretheir application is considered._


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