Ryemead Commercial Group is an award-winning service business based in Loudwater, High Wycombe.
We are rewarding, fast-paced and professional, and our goal is to become the leading Commercial Window Cleaning and Support Services provider in England.
A fantastic opportunity has arisen to join the company as our Full-Time Business Support Co-ordinator.
Previous experience within a busy multi-tasked business administration role covering office management, operations support, HR administration, sales support, and finance support
Previous experience with any CRM Software- Workpal, Big Change, Connect Teams, Sales Force Advanced IT skills required including Microsoft 365 and CRM software Provide exceptional customer service Entering sales enquiries in our CRM Arranging site visits for team to survey work Follow up on all sales quotes, logging progress in CRM Data Entry and population of CRM with new clients, contacts, and sites Create new jobs and PPM contracts within our CRM software Book in and organise jobs via our CRM software including support for our engineers regarding any issues that may arise Populate preferred supplier list and ensure all subcontractors are compliant HR administration tasks for the operations team i.e.
ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
Helpdesk email managed and escalated accordingly to the right department.
General office duties including answering the telephone, customer service and cover for staff holidays.
Any project work as required to support the senior management team Assist with managing trade water sales and administration Fleet Management Support Strong Analytical Skills and Business Process Improvement abilities Effective Communication and Customer Service skills
Proficiency in Microsoft Office Suite
Experience in facilities management or related field is a plus
A degree in Business Administration or relevant field
40 hours a week / Monday – Friday 8:30-5pm
Established and exciting high-growth business with big ambitions
Permanent position with the opportunity to progress as company grows 28 days holiday allowance (including Bank Holidays) Immediate start Salary negotiable, based on experience Auto Enrolment Pension scheme Friendly working team with quarterly team-building and social events Discretionary company bonus scheme following 6-months' service Enhanced holiday allowance after 3 years' service Birthday as holiday after 2 years' service.
Job Type: Full-time Additional pay:
• Bonus scheme
Company events
• Company pension
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