Job summary A hugely exciting business support manager role within theground breaking, multi award winning regional Fresh and Balance tobacco andalcohol programme.
This post will be responsible for providing businesssupport, team co-ordination and performance and finance monitoring / reportingfor the Fresh and Balance Tobacco and Alcohol denormalisation programme andwill also support the North East and North Cumbria ICS (NENC ICS) Smokefree NHSprogramme team based with Fresh.
Responsible for senior team administration andsecretarial support to whole team.This is a pivotal role relying on close workingrelationships with the whole Fresh and Balance team and Smokefree NHS Team andtheir partners.
To find out more about the post email or ring 07823536532 Main duties of the job The post holder will coordinate all aspects of businessmanagement, including financial process, procurement, performance monitoring, ServiceLevel Agreement management reporting and evaluation on a wide-range of complexissues.
Undertaking proactive admin service with strong business management youwill also support the demands for high quality, timely data and information forhost NHS Trust, lead commissioner / core funders of the programme and keystakeholders.This will be a busy role in which you will be required topriorities your workload, be able to adapt quickly in an ever-changingenvironment and meet strict national, regional and local deadlines.
You willneed to use initiative to a significant level often working without directsupervision but within agreed guidelines of the Fresh and Balance StrategicPartnerships Manager.
As the principle point of contact, you will be involvedin almost all aspects of the governance, business, operational and personnelmanagement of the regional tobacco and alcohol programme and also key areas ofdelivery of the Smokefree NHS programme.
This will require high levels ofintegrity and discretion.
About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the managerYou must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checksWe provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham.
We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-representedFrom April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.Full Job Descriptions can be found in the adverts supporting documents Job description Job responsibilities The role involves working in a fast paced environment,providing a comprehensive, effective and efficient business suport function, toa small regional team who cover multiple strands of activity.As the principle point of contact, you will be involved inalmost all aspects of the governance, business, operational and personnelmanagement of the regional tobacco and alcohol programme and also key areas ofdelivery of the Smokefree NHS programme.
This will require high levels ofintegrity and discretion.You will use your full range of business and administrationskills to provide an efficient pro-active service including for example, themanagement of projects and events, gathering information and undertakingbusiness enquires, arranging and prioritizing events and appointments, thepreparation of agendas and minutes, taking appropriate follow-up action asrequired, supporting the Fresh and Balance team as and when is necessary.
Therewill also be the occasional need to provide business support for Quarterly NENCICS Smokefree NHS taskforce meetings.Dimensions of the job:The post will be pivotal to the co-ordination andintegration of business intelligence systems across the team, influencing allstaff members including the senior postsThis area of influence will extend outside the team and thepost will liaise, negotiate and agree financial/contractual issues with NHSTrust, Durham County Council (as lead commissioner), other NE LocalAuthorities, NENC NHS Integrated Care Board, charities and academic partners,including national bodies.Responsible for the daily input, recording and monitoringof all financial data (approx.
£2m annually for Fresh Balance Programme andapproximately £2m annually for NENC ICS Smokefree NHS Programme).Responsible for procurement processes of services withregular liaison between the Procurement Team and external contractors.Contribute to the development, monitoring and amendment ofstrategic tobacco and alcohol regional strategy / planning, implement andestablish robust quarterly reporting processes, using a range of project tools.Ensure the information available on the Fresh and Balancewebsite and on other media is accurate, complete and relevant.Lead on the admin & audit of the NENC ICS Pregnancyincentives scheme throughout its duration working closely with the NENC ICSSmokefree NHS Strategic Manager & project manager as required.
Person Specification Special Skills and Knowledge Essential Previous demonstrable relevant experience of: Working in a complex administrative/ business role Working closely with a senior manager/s in a busy environment Managing competing demands and priorities Manage and report against a Service Level Agreement Organising and supporting meetings and taking meeting notes Preparing reports suitable for senior decision makers in organisations Working with senior decision makers Experience of taking detailed information and formal minutes Highly motivated to make a difference, act autonomously, share experience, insights and ideas to shape the work of the team Committed to providing the same high quality of service to staff and public regardless of seniority, personal characteristics (age, gender, ethnicity, sexuality etc) or background.
Highly motivated to work well with others, promoting positive attitudes and wellbeing at work.
Interested in personal and professional development - willing to learn and share your knowledge and skills with others Has a proactive and flexible approach to work Is self-starting and a completer/finisher Remains focussed on achieving successful outcomes despite challenges or the unhelpful behaviour of others Commitment to providing excellent customer service to colleagues and the public Evidence of active personal development at or outside of work Willingness to guide, advise and support others depending on their needs and regardless of how junior or senior they may be Desirable Experience in leadership or people development to improve NHS services Project Management experience Experience of working with a senior level client base Qualifications Essential Educated to degree level and with relevant work experience to an equivalent level.
Evidence of continuous professional development Desirable Professional Certificate in business, management or similar relevant field.
Special Requirements Essential Ability to travel independently across the region to fulfil the requirements of the post.
Occasional national travel and overnight stays Experience Essential Advanced IT skills in Word, PowerPoint, and Outlook Intermediate skills in Excel Excellent numeracy skills able to record, analyse and report on numerical data Attention to detail in all aspects of work Excellent time management and organisational skills Excellent analysis skills able to clearly summarise and articulate the most important information in written and verbal reports Excellent interpersonal skills to gain the confidence and co-operation of a wide range of people at all levels in multiple organisations Advanced communication skills to i) motivate and persuade others ii) create engaging written copy for reports websites etc iii) provide verbal information or deliver short presentations to groups of people Able to: Travel to and from venues across the North East & North Cumbria and sometimes nationally On occasion, to travel and/or work outside usual 9-5 office hours ( arrive at a venue early) Desirable Experience in planning and supporting regional events and conferences.
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