VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of a Business Support Assistant to join their team based in Antrim.
This is a Part-Time position.
Monday, Tuesday and Friday (22 hours a week) This is a short interim contract.
Salary £27,263 (pro rata) + fantastic benefits in a modern organisation e.g.
Flexi time, free parking & excellent modern offices.
The main purpose of this position is to provide a comprehensive customer care and administrative service as part of the Business Support Team including Waste Management, Fleet, Waste Operations and Sustainability.
Responsibilities Primary point of contact for all waste enquiries and complaints from the general public including answering queries, reporting issues and taking payments.
Deal courteously and effectively with Emails and Social Media requests from members of the public, commercial customers, stakeholders and external agencies.
Collaborate and effectively communicate with the Contracted Services Suppliers to ensure the smooth running of all household bin collections and escalate to line managers any issues which may need escalated.
Assist with financial procedures of the department including receiving payments from customers, processing these and completing reconciliation and daily reports to the finance department.
Assist with the organisation and administration of events when required.
Record and update data from Waste Dockets onto the Waste Data Flow database.
Participate in training and development initiatives in line with the organisation's policies and guidelines.
Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion Essential Criteria: Minimum 5 GCSES (Grades A-C) to include English Language and Maths.
Minimum of 1 years' administrative or clerical experience.
Good planning and organisational skills.
Ability to work to a high standard with minimum supervision.
Competent in the use of Windows and Microsoft Office.
Desirable Criteria: Experience within a fleet, transport or logistics environment.
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Some positive candidate feedback we've received- ''5*'s for Vanrath.
They found me a suitable agency post right away, it was a great fit, now I have got the job permanently!
Very personable and knowledgeable to deal with and always took the time to understand and help out.
Extremely professional service all round.''
''I contacted Vanrath after being laid off by my previous employer.
They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up.
Within the same week I was made a job offer which I happily accepted.
So thankful that I contacted Vanrath.
Couldn't have asked for a quicker and more professional service.''
''My experience with Vanrath has been so positive.
They were very professional but friendly at the same time.
The whole process has been excellent and I've secured a job that I really wanted.
I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout.
Thanks so much again.''
Skills: administrator administration sales input sales support customer service clerical Benefits: Additional Benefits