Business Support Apprentice Fixed Term, Full Time Salary: £12,348 per annum rising to £22,072 per annum on the second year
Location: Basildon
Working Style: Anywhere worker
Closing Date: 12th December 2024
Are you looking to take first steps in starting a career in Business Administration? Would you love to work alongside a supportive, friendly, welcoming and high achieving team? This could be the opportunity you are looking for!
We have an exciting opportunity for an enthusiastic and motivated individual to join our Business Support Team at Ely House in Basildon. On site working will be required.
Essex County Council are proud to be a Disability Confident Employer and we welcome applications from individuals with a Learning Difficulty or Disability, Autism or an additional need.
Benefits: Healthy work life balance; flexible and hybrid working options Wide range of learning and development opportunities IT equipment and home-working equipment supplied 26 days annual leave + bank holidays + choice to buy extra Generous Local Government Salary related pension scheme Access to hundreds of discounts and benefits through Essex Rewards Access to our health and wellbeing support platform with LifeWorks Disability Confident Leader: we are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job Up to 4 days per annum volunteering leave National Apprenticeship Wage for the first 12 months of your Apprenticeship. After 12 months of service, your salary will increase to the National Living Wage (currently £22,072 per annum as of 01 April 2024) A Customer Service Level 2 or a Business Administrator Level 3 qualification via Adult Community Learning (ACL) Whilst undertaking an apprenticeship within Essex County Council, you can expect to be supported from your first day. You'll be invited to attend a specific onboarding event, have access to exclusive training material via My Learning platform, enrolled in the apprenticeship channel alongside colleagues on similar paths, invited to frequent gatherings, and offered peer-to-peer guidance. Additionally, you will have the chance to showcase your apprenticeship experience to external audiences.
The Role:
Essex County Council is looking for motivated and enthusiastic individuals to join our teams as an Apprentice within our Business Support function. The role will be extremely rewarding if you have an interest in office administration, enjoy helping people and being part of a busy team in a challenging role and as an entry point, for someone considering a career in Administration, Local Government or Social Care.
This position provides the work-based experience to complement the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication.
Business Support provides high quality administrative support to all Essex County Council front-line services, so can offer experience in all aspects of customer service and administrative tasks during the apprenticeship.
About You: Educated to RQF level 2 (GCSE) or equivalent by experience Highly organised and reliable Capable of prioritising a demanding workload and have a "can do" attitude Able to take ownership of work and achieve the agreed commitments Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers. Proficient in Microsoft Office/Office 365 applications and willing to learn new systems Have a friendly approach and a good phone manner Emotionally intelligent Good teamwork skills and a commitment to collaboration Experienced in a working environment is helpful, but not essential Essential Requirements for the role: Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the apprenticeship Ability to reach a Level 2 Functional Skills in both Maths & English by the End Point Assessment (EPA), if you do not already have this Have the right to work and study in England Have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date What will you be doing? You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):
Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data Responding to emails Telephone calls Front facing customer service Maintain your own diary and work pattern management Photocopying/scanning Sending letters and dealing with incoming post Attend meetings with team colleagues and Managers, either in person or by video Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work Follow ECC policies and procedures for task completion and our expected standards of behaviours Why Essex? Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and we look after a large and diverse geographical region of the country. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong.
Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
To read more about us please visit:
Corporate Services
Entry to Work
How to apply:
Start your journey within Business Administration by clicking the APPLY button now!
If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email:
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