Business Process Outsourcing (Bpo) Associate Director

Details of the offer

Business Process Outsourcing (BPO) Associate Director Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 73,000 people in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton.
Job Description: A look into the role As the leader of the Outsourcing function within our UK Business Process Outsourcing team you will deliver a profitable service line, quality client service and a first-class people experience by:
Working with the existing leadership to gain an in-depth understanding of the business and processes Leading and inspiring our people – both in UK and overseas offices - in taking the business forward through change and growth Supporting the outsourcing manager group, fostering a culture of coaching and development and rewarding great performance Building scale in the team to meet requirements for growth and monitoring ongoing resource needs Taking the lead in achieving sustained and rapid growth through effective marketing Leading on the conversion of new business opportunities, delivering proposals and presentations to prospects. Being approachable and accessible and providing technical support and guidance Being responsible for team finances and liaising with stakeholders Being able to lead a portfolio of clients, provide support in growing the practice and internal key stakeholder management Leading where necessary on the onboarding of large and complex assignments Being a point of escalation for clients, taking the lead in conversations where required Knowing you're right for us Joining us as an outsourcing senior manager the minimum criteria you'll need is a professional qualification (ACA, ACCA, ICAS, CA, or CIPFA) with:
Extensive experience of team leadership Experience of onboarding and managing outsourcing assignments across sectors Excellent knowledge of bookkeeping and accounting, UK GAAP / FRS102 / FRS 101 Good knowledge of UK VAT, corporation tax and employment tax rules Some experience of IFRS would be beneficial Excellent communication skills and experience of working in global teams Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.
The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values – purposefully driven, actively curious and candid but kind.
We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.

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Nominal Salary: To be agreed

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