About Us Operam Academy is an established and fast-growing provider of education and training to the global construction industry.
We help organisations to develop the capability and capacity they need to achieve their business goals for collaboration, innovation, and sustained success.
Our mission is to enable all construction industry professionals to acquire the knowledge they need to undertake their role in the management and collaborative production of information.
So far, we have educated 30,000+ industry professionals in over 65 countries and have an ambitious growth strategy to significantly increase our global reach.
The Opportunity We are looking for a highly motivated and experienced Business Manager to drive operational efficiency and global business growth, whilst ensuring that our learning solutions are delivered seamlessly and effortlessly.
This is a permanent full-time role, working 40 hours per week.
Salary: Negotiable, depending on experience, plus company and individual performance related bonus and workplace pension.
Location: Remote or hybrid, with occasional travel to the head office in Letchworth.
Holiday: 25 days, plus an added day every two years of service.
(up to 5 additional days).
Professional development opportunities.
The Role Your key responsibilities will include (but are not limited to): Operational Management: Oversee daily operations to ensure business efficiency and quality delivery of learning solutions.
Strategic Planning: Develop and implement strategic plans to enhance operational effectiveness and drive business growth.
Financial Oversight: Manage financial planning, budgeting, and reporting to ensure the financial health of the organisation.
Client Relationship Management: Support the creation and maintenance of strong relationships with clients, ensuring satisfaction and repeat business.
Sales and Marketing: Oversee sales and marketing plans to drive sales and attract new customers.
Quality Assurance: Implement and monitor quality assurance processes to uphold the highest standards in learning content development and delivery.
The Person You must have: At least 5 years of proven experience in business operations and growth, preferably within the built environment, training or education sector.
You should have: Strong leadership, strategic planning, and financial management skills.
Evidence of engaging and managing internal and customer relationships at all levels.
A Bachelor's or Master's degree in Business Administration, Management, or a related field.
Relevant professional certifications, such as PMP or Six Sigma etc.
Working knowledge of the Microsoft 365 suite of tools and business management software.
You should be able to demonstrate: Excellent language, communication and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Strong data-driven analytical skills.
Strong ethical standards and integrity.
Application Process If you are passionate about business and operations, and eager to make an impact, we would love to hear from you.
Please submit your CV through our LinkedIn job posting.
Whilst the job posting is open, potential candidates will be invited to submit a cover letter outlining their interest in, and suitability for the role.
When the job posting closes, a longlist of potential candidates will be invited to introduce themselves to the Managing Director in an online 15 minute 1-1 conversation, during which you will be asked some administrative questions, and you will be able to ask any questions you may have.
A shortlist of potential candidates will then be called back for interview, where you will be asked a series of competency based questions and required to deliver a short (pre-prepared) presentation and field questions on the topic.
Details will be provided prior to the interview.
If no further call backs are needed, then the successful candidate will be made an offer.