Job Title: Business Development Manager Location: South England Salary: Up to £47k Hours: 40 hours per week Type: Permanent Job Summary: We are seeking a dynamic and results-driven Business Development Manager (BDM) to support and empower a portfolio of franchisees.
This role involves delivering coaching, mentoring, and business support to ensure franchisees successfully launch and grow their businesses within our legal framework.
Working closely with each franchise owner, the BDM will develop strong relationships to achieve business goals, financial objectives, and consistent growth.
The ideal candidate is an experienced coach and mentor with a background in business development and franchise support.
Key Responsibilities: Franchisee Training and Support: Coach and train franchisees in sales, marketing, team building, and financial management.
Identify and address any gaps in procedural knowledge or business practices.
Operational Excellence: Ensure franchisees adhere to all procedures, systems, and models outlined in the Operating Manual, taking corrective action as needed to maintain compliance.
Relationship Management: Develop strong working relationships with franchisees to foster motivation, drive business growth, and meet annual business objectives.
Performance Monitoring: Plan and deliver proactive field visits using business performance data, KPI metrics, and profitability reports to assess franchisee success.
Provide solutions-focused support to overcome any challenges.
Financial Planning and Review: Guide franchisees in developing ambitious yet achievable business and financial plans.
Review financial plans regularly and prepare updated plans as needed.
New Franchisee Launch Support: Execute an intensive launch program for new franchisees, ensuring they confidently follow operational procedures, acquire clients, and build their teams.
Continuous Improvement: Contribute to the development of procedures, training materials, and performance tools.
Actively participate in projects and innovation initiatives to enhance operational success.
Compliance and Brand Standards: Conduct regular audits and business reviews to assess compliance, ensuring all franchisees meet company standards and brand integrity is maintained.
Additional Responsibilities: Deliver training at new franchisee inductions, conferences, and events.
Capture and communicate franchisee performance data to relevant stakeholders.
Assist with key recruitment and brand monitoring.
Support projects aimed at innovation and operational efficiency.
Qualifications and Experience: Experience: Previous experience in franchising or business development from a cleaning services background.
Skills: Proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
Communication: Excellent communication skills with the ability to train, coach, and build strong relationships with franchisees and colleagues.
Coaching Expertise: Experience delivering training and support via phone, webinars, video conferences, workshops, and face-to-face meetings.
Knowledge: Strong background in financial management, business planning, marketing, sales, and team recruitment.
Why Apply?
This role offers an opportunity to make a meaningful impact by supporting franchisees to reach their full potential and contribute to the overall success of the company.
If you are passionate about business growth and empowering others, we invite you to apply!