Business Analyst

We are looking for a Business Analyst to join our fast-growing FinTech!  At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives.
You will have the unique opportunity to help us by making a true impact on the future of the business, and the future of global payments.  At Navro, we're not just offering a job - we're offering an adventure alongside a great team.
Who we are We are building the world's first regulated payments curation platform.
By consolidating best-in-class payments infrastructure under our ecosystem, we will enable marketplaces and eCommerce brands to scale their payments operations smoothly around the world.
We are building a workplace that encourages growth, development, and fun.
Working in a startup can be both rewarding and challenging, we'll be with you throughout the highs and lows as one team.
We need people who have passion, resilience, a willingness to find solutions, not just problems, and work well within our global team of almost 30 nationalities.
The Role  As our Business Analyst, you will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team.
Requirements Key Responsibilities: Work with product owners, developers, and system architects to appropriately capture feature requests, use cases, functional and non–functional requirements, and proof of concept requests, and to organise them into properly prioritised user stories and epic backlogs  Helping to identify opportunities for product improvements based on data analysis  Work with product owners and business stakeholders to create and organise  product and epic backlogs Understand and interpret external technical documentation to produce process flow diagrams and implementation detail Develop product document deliverables such as user stories with comprehensive acceptance criteria, epics, features, accreditation documentation, release notes, etc.  Produce data and workflow diagrams to support product feature developments  Capture any business rules that are required within the feature requirements Ensure that there is a smooth execution of sprints  Define and map any dependencies when producing feature requirements  Assisting the Navro development team by clarifying requirements and  helping them to understand the business side of the requested requirements  Support scrum values by adhering to scrum principles and practices along  with the scrum team's specific approaches, and participating in Agile  ceremonies including daily scrum, planning, refinement, and retrospective  sessions  Solve product-related problems, make decisions, and complete trade-off analysis  to stay on track toward business deliverable commitments  Work with internal and external customers to analyse the needs and align  product roadmap, features, epics, and user stories to strategic goals  Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.  Collaborate with UX/UI designers to improve the user experience of the  product   Take part in product feature sanity check processes, and facilitate stakeholder  user acceptance testing  To be successful in this role, you:  Have experience serving as a business analyst,  product owner, technical product owner, or product manager within payments Have the capability to create, update, and distribute product user guide and  feature release documentation   Provide project management and business analysis support using agile methodology knowledge and best practices  Have Experience with Blackline and Netsuite (an advantage) Proficient in SWIFT messaging and familiar with core banking partner integration.
Have Strong knowledge of XML and JSON APIs Have hands-on experience in reconciliation processes and managing complex financial data Have Understanding of billing systems and FX flows Have experience with Jira, Confluence, Airtable, and Lucidchart or similar diagramming / collaboration / prototyping tools  Have a sound understanding of the technical aspects of a payments product  Must be able to produce analysis, and define product enhancements  Must be able to demonstrate an elevated level of attention to detail and decision-making capabilities  Possess a fundamental understanding of end-to-end customer experience  integration and dependencies Act as an ambassador for the customer and function as the primary contact  for queries related to features and epics  Experience writing software requirements, epics, features, user stories and use cases  Must be capable of successfully collaborating with individuals from different  disciplines and experience levels  Have strong analytical and problem-solving skills, with a good understanding  of software development processes  Be able to clearly communicate technical requirements on product features  with software developers  Must be able to collaborate with cross-functional teams across product,  engineering, design, pre-sales, and business operations  The Opportunity: You will be working with a highly experienced and driven team where, alongside  your day-to-day activities, you will learn the ins and outs of creating and growing  a technology company  You will be working remotely, but also getting together in London at regular  intervals to establish personal and meaningful relationships with your team and  the rest of the company You may not possess every single required skill listed, and that's perfectly fine.
If you have most of them, along with grit, passion, a desire to learn quickly, and the willingness to get stuck in, we encourage you to apply.
Benefits As part of this role, you will receive the following: You will enjoy 26 days of annual leave (excluding Bank holidays) Volunteering and Compassionate leaves Private Healthcare  Pension Scheme Company Options Scheme Team socials and annual company offsite  Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc.
Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely  Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have.
We just ask for advance notice!
Working in a diverse and inclusive environment where we ensure that our people thrive Navro does not accept unsolicited resumes from search firms/recruiters.
Navro will  not pay any fees to search firms/recruiters if a candidate is submitted by a search  firm/recruiter unless an agreement has been entered into with respect to specific  open position(s).
Search firms/recruiters submitting resumes to Navro on an  unsolicited basis shall be deemed to accept this condition, regardless of any other  provision to the contrary.