£35,000-£38,000 Basic Remote working - site visits required, as and when needed Monday - Friday, 9-5:30pm The Client: Our client is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
They are a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how they treat their employees and their customers.
Who We're Looking For We're looking for someone who, alongside the key criteria below, will sign up to their values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of their clients and communities.
Key Responsibilities: To manage the customer journey from start to finish inclusive of check in, inventories, tenancy progression, management of repairs, portfolio inspections and tenancy checks, releasing deposits and management of end of tenancy services.
To manage the overall site and be the main point of contact for all residents.
Developing and maintaining strong resident relationships and enhancing the customer experience.
To promote and deliver Environmental, Social and Governance (ESG) resident engagement strategies within your contract.
Health and Safety Operations and compliance to oversee contracts alongside the Technical Services Team Key Requirements: Operational experience working with and managing contracts within Build to Rent or Residential Lettings Strong communication skills Flexible with travel as required for the role.
Holds an ARLA L3 and or MIRPM qualification or willing to undertake exams.
Experience in block management desirable Other Benefits: As a colleague, you will become part of their inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
They offer a wide range of benefits, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans Company Car/Car Allowance Electric Vehicle Scheme