ob Title: Bank Retail AssistantSalary: £14.74 per hourTeam: RetailHours: Ad hoc as requiredLocation: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and TeddingtonAbout Shooting Star Children's HospicesWe have an exciting opportunity for a Bank Retail Assistant to join our team at Shooting Star Children's Hospices.Shooting Star Children's Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved.
Rated 'Outstanding' by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It's a great time to join Shooting Star Children's Hospices as we are expanding our retail team and portfolio of shops.About the roleYour key purpose will be, in the absence of the manager or assistant manager, to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children's Hospices (SSCH) policies and procedures.
The post holder must be able and willing to get to and work in a number of shops (Guildford, Knaphill, Cobham, Teddington, Weybridge, Hampton Hill, Shepperton, and Godalming) and be available across seven days per week.
Please note the requirement for cover is often across Saturday's and Sunday's.About youThis role requires experience in retail or charity retail as an employee or longstanding volunteer.
You will also need administrative/cash handling experience You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting.
You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
You will be a car owner/driver.You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team.
You will be organised and methodical and able to multi-task and work well in a team and on your own initiative.
You are able to build good relationships with others and flexible and willing to undertake varied responsibilities as part of a teamPlease see the attached job description for more information about this opportunity at Shooting Star Children's Hospices.SafeguardingWe are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment.
Employment is subject to receipt of satisfactory references and a DBS check.Equality, diversity and inclusionShooting Star Children's Hospice is committed to inclusion and diversity in everything we do.
We know that getting things right is critical for us to live our organisation's values: Professionalism, Respect, Integrity, Diversity and Excellence.We are always trying to improve our way of working to be more inclusive and equal.
Our vision is for Shooting Star Children's Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.Please contact ****** if you have any questions about this role.To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: 12/01/2025Download full: Job descriptionFor more information please visit our website: https://www.Shootingstar.Org.Uk/