Job summary An exciting new opportunity to work within the Emergency DepartmentThe post will provide admin support to the Department and first point of contact to all users.We are looking for someone who will work well and thrive on in this very busy environment.This post is full time and over 5 days and the hours are flexible.
Main duties of the job *To welcome patients and visitors to the Department in a friendly professional manner*Maintain records regarding admission/discharges/ Clinic attenders/ appointments, on ClinicalIT systems.
*Ensure all appropriate documentation is complete and scanned correctly.
*General clerical duties, filing, photocopying, obtaining case notes etc.
*Open and distribute mail as appropriate.
*Deal with Estates and make request for maintenance and repairs and follow up requests.
*Order stationary and maintain relevant stock levels.
*Ensure the safe keeping of Patients property in line with Trust policy.
*Deal with Pharmacy requests forms and specimens to respective departments.
About us We are recognised as one of the leading NHS Foundation Trusts in the UK.
Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.Our commitment to our staff is to create the best place for them to work, and we are dedicated to:Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.
This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.
This is more than words.
We are taking action.
Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.
We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Person Specification Qualifications Essential *Good General Education (eg.
GCSE English and Maths A-C) GCSE Level 9-4 Experience Essential *Experience of dealing with the Public/Customer service experience *Experience of using IT systems Desirable *Experience of working with a range of Microsoft Office packages (eg.
Word, Excel and Outlook) *Experience of working in a busy environment *Experience of working in Healthcare Additional Criteria Essential *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Ability to travel to multiple sites *Ability to handle cash & valuables *Ability to work under pressure and deal with stressful situations