The Duty Manager will have an aircraft engineering background within CAA/EASA environment, who leads and manages the day-to-day operational activities to ensure the safe and efficient operation of the station.
They role will cover administrative and managerial duties including workload management and booking control, production planning and will be responsible for supervising and managing staff on shift.Job AccountabilitiesTeam LeadershipMaintain awareness of company Health & Safety policy and to ensure that staff under their control practice approved methods to minimise risk to personnel or equipment.To encourage a safety culture among shift members and advise the Station Manager of any potential hazards identified or improvements that could be made.To promote a safety conscious culture, encourage reporting.Mentor and assist staff development, actively involved with onboarding for new starters (Company and Customer procedures)Effective Management, development, and motivation of the team.
Carry out staff appraisals.To encourage a strong work ethic and encourage staff interaction across shift personal and to lead by example.To manage all shift activities and responsibilities ensuring efficient use of manpower whilst ensuring the activities contribute to the continued airworthiness of the based aircraft with expedient clear up of defects.To assess all work requests and requirements with particular attention to tooling, manpower and downtime.To manage and maintain a safe and efficient line maintenance operation.Ensure shift levels and skills are sufficient to achieve planned workload in line with Production Planning Process and bring discrepancies to the attention of Engineering Management.To ensure a good relationship is maintained between all line stations and interfacing departments.To aid Customer Airline achieving its on-time performance targets.To ensure all responsible staff are aware of their responsibilities and updates to relevant procedures.To ensure the line station is maintained in a clean, safe and efficient manner during their period of duty. Regulatory and Budgetary RequirementsTo aid in ensuring all relevant Station, EASA and CAA regulations are met.To ensure relevant procedures are followed, maintained and reviewed ensuring compliance with all regulations.To ensure all relevant directions, procedures and directives are followed and correctly read and recorded.Ensure all cost savings or potential overspends are brought to the attention of the Station ManagerTo ensure all overtime requirements are brought to the attention of the Station Manager preferably in advance for approval.To ensure all H & S issues are assessed and brought to the attention of the Station Manager.Line MaintenanceTo ensure all relevant staff on their shift are aware of all H & S obligations and responsibilities.Review roster 14 days in advance to ensure staffing levels and skills are sufficient to fulfil shift requirements. Arrange backfill and overtime as required iaw guidelines as directed from Station Manager.Ensure production planning is complete for current and oncoming shift.To review daily the Customer work requests, ensure spares have been identified/received and placed on Pre-load.To ensure a good relationship is established and maintained between all line stations and interfacing departmentsTo aid the Customer Airlines on-time performance recordTo ensure all responsible staff are regularly briefed and aware of their responsibilities and updates.To ensure the line station is maintained in a clean, safe and efficient manner (ensuring station/vehicles clean, tidy, bins emptied end every shift).Complete and update as required –Production PlanHandover DiaryCharge sheetsDaily Station Report in Teams updatedStaff Temp Monitoring FormVerify all tools and equipment have been returned and signed back in at the end of shiftDelay ReportsCustomer Daily Reporting requirementsCommunicationEnsure any issues are brought to attention of Station ManagerAt the beginning of each shift, be conversant with any ongoing problems, and maintain an accurate shift Log throughout the duty period, and fully brief the oncoming shift of events.To ensure all responsible staff are regularly briefed and aware of their responsibilities and updates.To ensure good communication is established and maintained across their shift and interfacing departments.To attend meetings as required.To keep Customer MOC informed at all times about the serviceability and maintenance condition of the aircraft.Maintain an awareness of the latest Technical Instructions, NTE's and Procedures from all sources.Ad HocTo carry out tasks as detailed by the Station ManagerCarry out Pt 145 trainingDeputise for the Station Manager in his absence