Care to Join Us?We currently have an exciting opportunity for a passionate, dedicated Attendance Co-ordinator.
The information below provides more detail about the role and you may also wish to learn a little more about working for South Hampshire College Group by viewing the below video.We offer great benefits including;Pension fund of up to 27.01% per annum.Regular training and development. Duties:Receive and process information regarding student absences by telephone and in person, from students, parents/guardians and from the College absence line system, and record absences on campus systems ensuring all appropriate staff are notified.Monitor students identified on the Urgent Attendance Alert Register at key points during the College day via attendance reports and academic staff notifications.
Make contact with parents/guardians/students as appropriate to ascertain the situation and log notes accordingly on student records, referring to Safeguarding staff as appropriate.Support teaching teams in pursuing persistent non-attendees, advising parents/guardians accordingly and referring to safeguarding/health & wellbeing staff where appropriate.Administer the absence text process on a daily basis to ensure that parents/guardians of students aged under 18 are sent a text message to notify them of students' absence/s.
Field any associated queries from parents/guardians relating to any absence texts they have received and log as appropriateRun and disseminate the 7 Day Absence report on a weekly basis.
Highlight and log concerns via campus systems, liaise with staff.Support teaching teams in pursuing persistent non-attendees, advising parents/guardians accordingly and referring to safeguarding/health & wellbeing staff where appropriateCarry out the student sign out process ensuring any student under the age 18 has parental/NOK consent and a record is made. Skills/Experience:To demonstrate excellent organisational skills with the ability to work off of own initiative and take responsibility in decision making including Prioritisation of taskTo demonstrate excellent interpersonal and communication skills with the ability to develop effective working relationships with students, parents/carersCapacity to use IT systems to record and manage student interventionsWork with flexibility to meet need of students and the team including possibility of later hoursTo demonstrate experience of working in a customer service environment and be committed to providing excellent customer service.Experience of working within an educational establishment Qualifications:Minimum GCSE Grade 4 / C or equivalent Level 2 qualifications in Maths and English Ideal Attributes:To demonstrate a positive, enthusiastic and welcoming attitude.To handle multiple enquiries via telephone, email and in person and work flexiblyTo be well organised, and be able to keep accurate recordsTwo years' experience within an administrative role?We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible.