Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi.
We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.
Associate Operations AnalystHigh Wycombe Office, Buckinghamshire5 days per week in the office Ebury Mass Payments (EMP) is the premier non-bank provider of high volume currency and payment solutions.
The division operates in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth.
As the heart of our company, the Operations Department is made up of different teams which collaborate in order to ensure that new customers, transactions and processes run smoothly and safely in our network.Responsibilities: Monitoring client balances and credit conditionsManaging all daily incoming and outgoing payments under strict cut off times.Reconciling inbound and outbound paymentsPayment and banking queries – investigating payment issues, liaising internally for banking updates and accurately conveying updates to other departmentsCovering of foreign exchange positionsDelivering exotic currency payments.Managing internal balances including executing daily cash sweepsInvestigating unallocated and/or non-received fundsSupporting other internal teams in resolving client account discrepanciesCommunicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as neededAdhere to all internal policies, processes and proceduresParticipating on Ad-Hoc projects to maintain and improve the business growth.Developing and maintaining knowledge of processes to ensure consistent competency and KPIs are metManaging caseload throughout the end to end process in a timely mannerMonitoring own performance to ensure personal targets standards are metBeing effective in finding data and building MI reports from a number of internal and external sources Working flexibly in a high performing team to ensure team goals as well as personal deliverables are achieved Be willing to share knowledge and experience constructively as a team player Essential Experience: Articulate in both written and verbal communicationWorking successfully in a target driven operational environmentAbility to manage performance and targets in a fast paced, pressured environmentMotivated, with a desire to make Ebury a success Location:Our office is located at St John's Place, in a prominent location in the heart of High Wycombe, just a few minutes walk to the town's train station.
The station has regular direct links to London, Birmingham and Aylesbury, reaching London in just 25 minutes (fastest time).
For those travelling by car, Junction 4 of the M40 is just a 5 minute drive from the office.
This provides excellent links to other Thames Valley areas, along with easy access to the M25 and a route into London.Please note, this position is based 5 days per week in the High Wycombe office.LI-AM2LI-Onsite