Associate Account Director

Job Description NO RECRUITMENT AGENCIES PLEASE ROLE : Associate Account Director DEPARTMENT : Client Services - AM Team LOCATION : Folkestone, Kent/Hybrid - The candidate will need to be based in the UK as they will be required to visit our office in Folkestone for training/team days/client meetings.
This is a hybrid role with a minimum of three days a week in our office.
DURATION : Permanent, Full Time Working Monday to Friday 9am-5:30pm (37.5 hours weekly).
PACKAGE : £40,001-£43,000 DOE OVERVIEW Sleeping Giant Media is a multi-award-winning digital marketing agency with clients across the UK and Europe.
We're looking for an Associate Account Director to join our team.
We champion diversity and flexibility, and we value the unique contributions of every team member.
If you're excited about tackling fresh challenges and growing your skills in planning and strategy, we'd love to hear from you.
The successful candidate will be a strategist, a Sleeping Giant Media brand ambassador, and an effective project manager.
You lead, develop and understand digital strategies for our clients, and ensure they are delivered to an exceptional standard by working effectively with all teams in the department.
You are also capable of communicating Search (SEO/PPC/Content) related material to a high level.  You will be responsible for a portfolio of clients' accounts across multiple industries.
You'll be supported in developing responsibility for a team of Strategic Account Managers.
About The Role THE ROLE Translate clients' business goals into a clear strategy using our model which considers our holistic approach as well as identifies KPIs so we can measure success.   Oversee external KPI targets and ensure they are met monthly, being accountable for performance.
Oversee external KPI targets of your Strategic Account Managers, ensure they are met monthly, being accountable for performance.
Collect and analyse metrics to provide actionable insights to clients and internal teams.
Ensure that the strategy is correct and that the tactics deployed by the Pod teams are moving the needle.
Client communication from team recommendations to requests from the clients themselves, ensuring they meet best practices and align with their digital strategy and goals.
Create strategic digital roadmaps to achieve buy-in with any or all client contacts needed.
Delivering Business Reviews that consider opportunities for cross-channel collaboration.
Meet with clients in person and build relationships with Senior stakeholders Support client strategy development for clients your Senior Account Managers are responsible for.
THE PERSON A passion & aptitude for Digital Marketing.
You expect excellence in every interaction between SGM and our clients.
Results-driven.
Exceptional communication and presentation skills.
Proven organisational skills, allowing you to plan and present detailed proposals and deliver campaigns on time and within budget.
Proven track record managing client requirements.
This includes both planning and managing multi-disciplinary campaigns, and also ad-hoc work.
A team player, happy to collaborate with the rest of the team to create multi-discipline campaigns.
Can support the creation of sales collateral as required & attend relevant pitch meetings.
Is highly organised, able to manage multiple projects and dynamic priorities while meeting deadlines.
Thrives in a collaborative environment but is equally comfortable working independently.
Possesses strong problem-solving skills and a keen attention to detail.
Communicates complex concepts clearly and effectively, both in writing and presentations.
Is a team player with excellent presentation skills and the ability to contribute meaningfully in collaborative settings.
REQUIREMENTS Google Analytics & Google Ads certified.  Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console.  TOGETHER At Sleeping Giant Media, we are more than just a digital marketing agency, we are a purpose-driven community committed to excellence , innovation , and positive impact .
Since 2008, we've grown by building meaningful relationships and nurturing the potential of our team members.
Part of our success is through our values - we all have to wear CAPES.
That is, we have to be a great Communicator, Accountable, Positive, Effective, and Self-Aware.  Communicator : We prioritise transparency and relationship-building in all our interactions.
Accountable : We take ownership of our actions, knowing that trust is essential.
Positive : We approach challenges with enthusiasm and a solution-oriented mindset.
Effective : We innovate to deliver outstanding work efficiently.
Self-Aware : We are committed to continuous learning and growth, both personally and professionally.
These values guide us in everything we do, from how we interact with clients to how we treat each other within the organisation.
We aim to be more than just good, we aim to be GIANT.
The team is made up of people from different walks of life, who all share the common goal of exceeding expectations for their clients.
They are responsible for designing unique and highly technical strategies for their clients to achieve higher levels of engagement and ROI through search engine optimisation and paid search.  We are a dedicated bunch of people in multiple phases of growth.
Some have years' experience, some are starting out in their journey.
They collaborate with the wider client team on our One Team approach, this ensures we are driving growth for all our clients; our strategy is always client first.
The team all want to thrive in their environment, drive the business forward, and deliver an excellent service for their clients.  GROWTH & DEVELOPMENT At Sleeping Giant Media, we invest in our people.
You'll receive continuous development opportunities, including certifications, mentorship, and the chance to grow within our team.
With regular personal development reviews and professional development opportunities, we help you achieve your career goals.
B CORP COMMITMENT We are proud to be going through the B Corp certification process, which highlights our dedication to balancing profit with purpose.
This certification will be a testament to our commitment to social responsibility, environmental sustainability, and positive community impact.
We strive to use our business as a force for good.
Our operations are designed not just to be profitable but also to be sustainable, equitable, and beneficial to our community.
We are dedicated to achieving Net Zero by 2028, hosting zero-waste events, and constantly improving our environmental impact.
By making responsible choices, we aim to drive positive change and inspire others to do the same.
As part of our mission to promote social and environmental responsibility, all employees at Sleeping Giant Media are expected to: Practise sustainable work habits, including reducing waste and energy and supporting recycling programs.
Participate in community outreach programs and charity events.
Maintain transparency, fairness, and integrity in all business practices.
Support diversity, equity, and inclusion initiatives within the workplace.
Contribute to ongoing efforts to enhance our social and environmental performance.
BENEFITS At Sleeping Giant Media, we offer a competitive salary ranging from £40,001 to £43,000 depending on experience.
We believe in fostering a supportive and collaborative environment where you're encouraged to take ownership and enjoy the autonomy in your role.
Our benefits package is designed with you in mind, offering a healthcare cash plan for both you and your family, covering things like dental and optical, as well as 24/7 access to doctors and counsellors.
We understand the importance of flexibility, so we offer adaptable working arrangements alongside an Employee Assistance Programme (EAP) for additional support.
Plus, our office is stocked with free drinks, snacks, and games to keep things fun.
We're also big on continuous learning, so you'll have plenty of opportunities for growth through training, conferences, and external development.
We believe in working hard and celebrating success together, which is why we organise regular social events, whether it's a fun day out or a casual evening with the team.
You'll also benefit from a pension scheme with a salary sacrifice option, 10 days of paid sick leave, and plenty of opportunities to get involved in charity initiatives.
Once you've passed probation, you'll unlock even more perks, like profit sharing and unlimited holiday.
And, because we love to celebrate, we make sure you get your birthday off, and we throw fantastic Christmas and summer parties.
All in all, we've created a space where you can grow, thrive, and truly enjoy the work you do.
EQUAL OPPORTUNITY STATEMENT At Sleeping Giant Media, we believe in promoting equality and diversity in all aspects of our business.
We are committed to providing equal opportunities to all employees and clients regardless of race, gender, ethnicity, age, religion, sexual orientation, or disability.
We strive to create a welcoming and inclusive environment where everyone feels valued, respected, and empowered to awaken their full potential.
We actively work to eradicate discrimination and bias from our practices and policies, and we continuously educate ourselves and our team members on the importance of diversity and inclusion in the workplace.
OTHER INFO We welcome people from all walks of life, so if you need us to make any adjustments for you to be able to take part in our recruitment, just let us know.  PLEASE NOTE : Our interview process will involve getting in touch with you over email - never WhatsApp.
And we will never ask for any payment or payment information from you.
If in doubt, just get in touch!
NO RECRUITMENT AGENCIES PLEASE Skills Needed About The Company We're looking for driven, passionate, and knowledgeable individuals.
If you're just starting on your journey, you need to want to learn, to put in the effort, and to recognise opportunities.
If you're already on your career path, you need to be good at what you do, and want to help others in their journeys!
But above all, you'll need to wear CAPES - That is, you have to be a great Communicator, Accountable, Positive, Effective, and Self-Aware.
This world is all about growth, and you'll be no different.
Company Culture In a nutshell, Sleeping Giant Media is a unique collective of highly skilled and dedicated people who support one another to achieve fantastic heights of both professional and personal growth.
We want our people to feel valued, empowered, confident (and competent), and above all - like a Giant!
Be a part of a team that, in the words of Nikki "doesn't have a mean person among them - and I've been looking", somewhere that "People and Culture" are not just words, but a living organism, and where you'll be lambasted if you like egg sandwiches (Just ask Ben A).
Desired Criteria Informal or formal qualifications preferred, but not necessary Required Criteria Google Analytics & Google Ads certified Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console.
Proven ability to manage a team An excellent grasp of mathematics and basic statistics Both written and spoken English to a high standard Prioritisation, time and workload management Evidenced passion for working in the digital marketing industry essential Closing Date Thursday 14th November, 2024