Job Description The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store.
This role involves leadership, customer service, sales, and management responsibilities.
Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals.
Ensure that products are displayed attractively and in an organized manner.
Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy.
Assist in regular stocktakes.
Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Qualifications Previous retail management experience, preferably in the cycling or sporting goods industry.
Strong leadership and team management skills.
Excellent customer service and communication skills.
Sales-oriented with a track record of meeting or exceeding sales targets.
Knowledge and passion for cycling and cycling products.
Ability to work in a fast-paced retail environment.
Strong organisational and problem-solving skills.
Proficiency in basic computer applications.
Flexibility to work weekends and evenings as required by the store's operating hours.
Additional Information We've got a lot to offer.. What's in it for you?
Plenty.
We offer our team a pretty nice package of perks (even if we do say so ourselves), including: Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Join the Fearless1000 Incentive Scheme watch THIS video to find out more We offer a wide range of Development Courses with National Qualifications 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Fascia.
Ride-To-Work Scheme (Eligibility subject to terms and conditions)