Job summary This is an exciting opportunity to work as part of an established team within the Dermatology department.
As a member of our management team, you will manage our fast track and waiting list teams, taking responsibility for the administrative staff Health Roster system.Experience of delivering excellent patient centered, ideally gained in a fast paced and dynamic healthcare setting, is highly valued in this role and the post holder will be expected to demonstrate outstanding time management skills when managing their own and their teams workloads.Strong communication skills are essential for effective working relationship development with clinical and non-clinical colleagues in the department and across the Trust, and to ensure delivery of efficient services to our patients.
Main duties of the job o To support Deputy Specialty Manager to manage RTT and Cancer performance and levels, including validation of pathways.o To keep track of and manage the Cancer PTL, attending the Trust PTL meetings to provide updates, escalating where required.oTo act as point of contact for the senior management team in reference to the day to day management of the admin and clerical teams in the patch.o Attend and participate in various meetings within the department, Division and Trust.o To assist the Specialty Manager in the achievement of all relevant performance targets, utilising cross divisional resources where necessary.o Support the Deputy Specialty Manager in responding to investigations and complaintso To line manage and provide day to day supervision for administrative and clerical staff in the Dermatology department.
About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification Knowledge and Experience Essential Line management experience Experience of working with administrative procedures Knowledge of current issues and priorities in healthcare and the NHS Desirable Experience of office/team management Experience of managing performance, patient pathways, waiting lists, and access targets Project or financial management Previous relevant experience in a healthcare setting Skills And Abilities Essential Able to coach and mentor others Able to work within defined local and Trust policy Proficient in Microsoft Office Strong organisational skills and ability to manage multiple priorities Proven ability to work under own initiative and with flexibility to respond to change Clear written and verbal communication Desirable Knowledge of service improvement techniques Qualifications Essential Degree-level qualification AND/OR relevant experience Evidence of continuing professional development Desirable Supervisory or management qualification