Job summary We're looking for someone to assist in managing our Long Eaton shop, working closely with the Shop Manager and stepping in when needed to meet income and profit goals.
You'll play a key role in managing staff, volunteers, stock, and the shop environment to ensure efficient operations.
Main duties of the job In this role, you'll support the Shop Manager in providing a high-quality retail experience, striving to meet performance targets, deliver exceptional customer care, and maintain an inviting shop layout.
You'll help drive customer loyalty and uphold the Rainbows Hospices professional presence on the high street.
Hours of Work: 15 hours per week, scheduled as part of a 10-day rota, including weekend shifts.
About us If you're passionate about delivering outstanding customer service, love a challenge, and enjoy working with a diverse team, our Assistant Shop Manager role at Rainbows Long Eaton Charity Shop could be the perfect role for you!
Job description Job responsibilities Benefits of working at Rainbows:Eligibility to join blue light card discount scheme.Bupa Cashback plan.Life Assurance.
27 days holiday plus bank (pro rata).Free access to our Employee Assistance Programme.
Access to occupational health.Contributory pension scheme.
For more information about this role please contact Nikki Winterton, Retail Operations Manager, on To apply for the role please click apply now to complete an online application form.
If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Officer at R This role is subject to Basic DBS (Disclosure and barring Service Check) and pre-employment checks.
Person Specification Experience Essential Previous experience in a retail environment Excellent customer service skills with the ability to implement agreed standards of service in the store The ability to recruit, train and motivate volunteers Able to work to strict financial guidelines Good administrative and organisational skills with the ability to monitor and analyse shop statistics.
Awareness and understanding of Health & Safety in the workplace and ability to identify potential risks.
Effective communication skills verbal & written Excellent interpersonal skills Self-motivated and able to work independently but flexibly as part of a team Good problem solving & decision making skills Desirable Experience of supervising or managing staff Experience working in a charity store.
Experience of working with and supporting volunteers Working knowledge of Risk Assessments