Our Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money.
In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything, and provided with a second-to-none shopping experience - and so The White Company was born.
Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with over 72 stores across the UK and impressive global growth.
Our Role To assist the Merchandiser with ensuring that sales and profit are potentialized against agreed Key Performance Indicators on the Home category.
To manage and develop the Merchandise Admin Assistant for your product category.
What youll be doing Planning To be responsible for the planning of a specific area under the structured guidance of the Merchandiser.
To ensure that all necessary spreadsheet work and historical analysis is prepared in an accurate and timely manner.
To prepare analysis packs as necessary and pull together strategy recommendations for own specific area under the structured guidance of the Merchandiser.
To prepare new season planning for own specific area under the structured guidance of the Merchandiser.
To prepare retail range planning, proposing new season strategy for own specific area under the structured guidance of the Merchandiser.
Trading To ensure that the Monday management pack is produced accurately and issued to deadline.
To pull together trading priorities for the week, reviewing relevant documents, for Merchandiser sign off.
To ensure all critical path dates are met, whilst identifying and proposing action on exceptional areas which need immediate action, be it repeats, cancellation or mark down.
To ensure that the correct sense of urgency is maintained, and that the MAAs are managing all priorities in line with commercial requirements.
To ensure that all necessary communication is maintained with Suppliers, the team, call centre, retail, and operations.
To ensure that the team are fully aware of the Business requirements and activities are in place to meet these.
To regularly review performance in all channels and recommend action to ensure sales and profit are maximised.
Retail To be responsible for ensuring that retail stocks are set at the correct levels and regularly reviewed to meet the changing needs of the business.
To ensure the team are regularly reviewing store sales and strategies as required.
To supervise stock builds for new stores, ensuring plans are met and problem areas dealt with.
Commercial Awareness To undertake regular store visits - ideally store visits should be undertaken at least every two months.
To attend supplier visits and meetings to improve supplier relationships and supplier KPIs.
To produce appropriate business reports after each visit and follow up action plans.
To undertake competitor visits on a regular basis, feedback any relevant points and put into place any required action plans.
To understand, prioritise and work to the critical dates and deadlines in both the planning and trading process.
To consistently deliver excellent standards of customer service.
Merchandising Systems To develop an excellent working knowledge of all Merchandising systems.
To identify and propose improved working practices and updates to systems.
To action detailed integrity checks as necessary to ensure the efficient running of the department To ensure the team maximise use of the Sales Reactive Allocation System and use to maximise retail sales and profit.
Management, training and development To continually review processes and controls, initiating improvements in best practise as necessary.
To take responsibility for own personal development and to foster good working relationships across the Business To assist in the development and training of the MAAs To manage the MAA on a day to day basis.
What skills & experience youll need Excellent Excel Skills Systems knowledge Ideally with some experience in the Homeware category 2 and a half years minimum experience in a Head Office Merchandising role What will make you brilliant at this role Numerical excellence Commercial acumen A passion for our product Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Where difference is respected, encouraged, and celebrated.
Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.
We believe this should be reflected in everything we do PRIDE in everything we do P PASSION: We are passionate about putting our customers first.
We are always determined to do whats right for our people and about the brand we work for.
R RESOURCEFUL: We are resourceful when it comes to making things happen.
We always focus on whats important .
We are creative thinkers and problem solvers I IMAGINATIVE: We are imaginative and always aim for perfect simplicity.
We ensure our ideas continually inspire our customers.
We use our imagination to delight our people D DEDICATED: We are dedicated to detail.
We are committed to our People.
We will always celebrate the moments that matter.
E EVERYONE: We care for everyones wellbeing.
We know everyone plays an important role and makes a difference.
We share our vision with everyone.
Its not just about you.
Its not just about us.
Its all of us together.
We are everyone TPBN1_UKTJ