Company DescriptionAs Assistant Manager, you'll?be at the heart of our management team helping to ensure the smooth running of a busy pub.
From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together.
Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple.
Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional InformationWe're all about rewarding our team's hard work, that's why…You'll receive a competitive salary, pension contribution as well as:The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
– so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role?
When they are placed, you could earn up to £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…Job DescriptionWe are seeking an enthusiastic and detail-oriented Assistant Manager to join our team in Guildford, United Kingdom.
As an Assistant Manager, you will play a crucial role in supporting the General Manager in the day-to-day operations of our business, ensuring exceptional customer experiences and maintaining high standards of service.Support the General Manager in overseeing daily business operations and lead the team in their absenceBring our brand to life by motivating and guiding the team to deliver outstanding customer experiencesAct as a role model for the team, providing training and development opportunitiesEnsure compliance with brand standards and maintain customer and team safety at all timesCollaborate with the General Manager to set and achieve business goalsManage staff scheduling, inventory, and other operational tasksResolve customer concerns and complaints in a professional and timely mannerImplement and maintain quality control proceduresContribute to the development and execution of marketing and promotional activitiesAssist in financial management, including budgeting and cost control measures#LI-EB1QualificationsPrevious experience in a similar assistant manager role, preferably in a customer-facing environmentPassion for delivering exceptional customer experiencesExcellent communication and leadership skills, with the ability to motivate and develop team membersStrong problem-solving abilities and adaptability to handle challenges in a fast-paced environmentKeen eye for detail and commitment to maintaining high standards in all aspects of the businessProficiency in relevant software and tools, such as POS systems and scheduling softwareKnowledge of industry standards and best practicesAbility to work flexible hours, including evenings, weekends, and holidays as requiredStrong organisational skills and ability to multitask effectivelyA positive, enthusiastic attitude with a customer-focused mindsetGCSE English and Maths at grade C or above (or equivalent)#LI-VO1