Brief Description Manage and direct the Technical Support Team to provide production, performance, assurance, technical, analytical, and data quality support to the Maintenance Engineering team.
Desirable qualification would be Level 6 in Engineering, ie degree level or equivalent.
Possess a strong understanding of both high voltage and low voltage systems, with a particular focus on AC systems operating at up to 650 volts.Candidates should have an understanding of different electrical earthing system arrangements, i.e.
IT / TNCS.
Candidates should be able to demonstrate advanced data handling capabilities and proficiency in Microsoft Office applications, as these skills will be essential for daily operations and reporting.Please Note: This post requires Counter Terrorism Clearance (CTC) Security vetting.
Unless already held the successful applicant for this role will be required to clear security vetting before any offer can be progressed.About the role (External)Key Accountabilities1.
Manage and direct the Technical Support team to achieve business and functional objectives and meet key performance measures.2.
Manage development of individuals and the engagement of the team.
3.
Manage the arrangements for staff safety and competence.4.
Monitor asset performance, reliability, productivity and efficiency.5.
Provide technical guidance and support.6.
Undertake survey and design work.7.
Manage the assurance and non compliance process within the delivery unit.8.
Undertake technical inspections and investigations.9.
Provide local requirements to arrange track monitoring trains and receive outputs.10.
Maintain the accuracy of systems, databases and records.11.
Review and approve method statements and/or plans for design and/or work activities as required.12.
Undertake an agreed programme of staff surveillance, work quality and asset condition checks.Job Skills ,Experience and QualificationsEssential· Relevant technical competence· Knowledge of maintenance delivery processes and techniques· Knowledge of safety and compliance management processes· Knowledge of operational railway environment Knowledge of operational railway environment· Detailed knowledge of relevant standards and procedures· Design knowledge and experience· Failure/incident management and rectification techniques· Knowledge of other functional disciplines· Good interpersonal, influencing, communication and organisation skills· HNC/HND or equivalent qualificationDesirableKnowledge of coaching techniques