Are you a strategic and visionary leader with a passion for delivering high quality business improvement? Do you thrive in dynamic environments where you can drive transformational change and inspire teams to achieve excellence?
Are you ready to take on a pivotal role in shaping the future of strategic initiatives to ensure clarity and engagement across Stockport Homes Group?We are looking for a forward-thinking leader, with a proven track record in leading and motivating teams to achieve high performance and sustainable service. The ideal candidate will be skilled in business processes, innovative and capable of forging strong partnerships to achieve strategic goals and achieve high performance and sustainable service improvements.
In this role you will:Set the strategic direction for Transformation services to meet and exceed the needs of Stockport Homes Group and its customers.Lead major change initiatives with robust programme and project management, stakeholder engagement, and a risk and benefits realisation framework.Ensure the delivery of corporate digital ambitions, enhancing customer experience and organisational efficiencies through digitisation.Foster a performance and business insight culture, translating satisfaction levels and performance into business improvement targets.Shape strategic organisational development initiatives to ensure clarity and engagement throughout the business.Ensure data accuracy and compliance with regulations, minimising duplication and omissions, and making data accessible for decision-making.Embed a Business Insight framework into decision-making and culture.Be an active, positive, and effective member of the Leadership Team, inspiring people and being a visible role model.Engage with and influence senior stakeholders to achieve maximum outcomes from initiatives.Demonstrate excellent interpersonal, communication, and negotiation skills, with the ability to build relationships with Board Members, Directors, and senior external partners.To excel in this role, you must be adept at business processes and capable of supporting senior managers in designing and implementing major organisational change initiatives.
You should have excellent interpersonal, communication, and negotiation skills, enabling you to build strong relationships with Board Members, Directors, and senior external partners.
Extensive experience in leading, motivating, and managing teams to achieve high performance and sustainable service improvements is crucial.A proven track record in a senior role within a diverse and complex organisation is essential, including experience in writing Board reports, making effective decisions, and managing budgets, with at least one specialism in the areas within this remit.
The ability to forge successful partnerships with a wide range of internal and external partners, demonstrating honesty, integrity, and confidence, is vital.The role requires resilience, tenacity, and a strong work ethic, with the ability to take ownership and accountability for all aspects of service delivery.
You should also have experience in thinking creatively to solve problems and implementing new ways of working.
Significant experience in improving outcomes for customers is essential.You must have or be prepared to work towards a recognised housing qualification of level 5 or above (Chartered Institute of Housing or equivalent qualification)The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values.
We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.At Stockport Homes Group, we value innovation, collaboration, and a commitment to excellence.
Join us to make a significant impact on our community and help shape the future of customer service.
Be part of a team that is dedicated to making a difference and driving positive change.Ready to take on this exciting challenge?
We can't wait to hear from you!Closing Date: 21st November 2024Candidates who are successful in progressing to interview stage will need to be available on the following dates:Stage 1 Interview Date: 27th November 2024Stage 2 Assessment Centre Date: 6th December 2024